Ratings based on 995 Verified Reviews
2.4 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
First of all, the ONLY positive was the front desk clerk, LEAH, on day one was awesome. The other clerk on day two horrible. Property is being used by FEMA to house people. Lots of little kids running around. I changed my reservation upon check in to two nights instead of three. The light breakfast was coffee/juice only. Would definitely not ever stay here again. Will be contacting Wyndham with comments as well. Also, found dealing with Expedia not great too. When I tried to change from three nights to only two it was an insane process. Luckily the hotel clerk handled it with ease after I spent hours the day before by phone and internet with no results. So, the moral of my story is NO expedia or Wyndham again for me.
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 26 Oct 2024
There were 2 roaches in my room. The bathroom door was broken on The bottom. The staff was kind and informative but I would NOT stay again due to the bugs.
Comment from Hotel Management
26 Oct 2024 by Tylor AGM, Hotel Management
we are very sorry for your experience. we are making it a priority to fix this issue. thank you for letting our team know .
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Tylor AGM, Hotel Management
we apologize for your experience. we hope to see you again soon.
by A verified traveler
Posted 22 Oct 2024
No key to room, one station tv, had to look for staff to get in room, couldn't get into another room after telling staff of problems. Worse stay ever
Comment from Hotel Management
26 Oct 2024 by Tylor AGM, Hotel Management
we apologize for the many inconveniences. we have already made it priority to fix theses issues including key to room issues as well. we again apologize for your experience and hope to have you stay with us in the future
by A verified traveler
Posted 19 Oct 2024
Love it
Comment from Hotel Management
26 Oct 2024 by Tylor AGM, Hotel Management
WERE GLAD YOU ENJOYED YOUR STAY!!!!! please feel free of leaving a review on google or online to let us how your stay went.
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Tylor AGM, Hotel Management
We do apologize for your experience with us please feel free to contact or reach out to our hotel for any information. we hope to have you stay with us again in the future
by A verified traveler
Posted 29 Sep 2024 on Hotels
Comment from Hotel Management
26 Oct 2024 by Tylor AGM, Hotel Management
We do apologize for your experience with us please feel free to contact or reach out to our hotel for any information. we hope to have you stay with us again in the future
by A verified traveler
Posted 29 Sep 2024 on Hotels
It took over an hour to check in low staff and this was 7 at night
Comment from Hotel Management
26 Oct 2024 by Tylor AGM, Hotel Management
We appreciate your feedback. I Apologize for the extended wait you experienced during check in. we understand the importance of a prompt and smooth arrival, especially after a long day of travel. Rest assured, were working diligently to streamline our check in process and provide quicker, more efficient experience for all our guests. We look forward to welcoming you back with an improved and faster check in next time
by A verified traveler
Posted 28 Sep 2024
The pool looked nice and well kept but only open from from dusk til 11 pm. The rooms were awful.
Comment from Hotel Management
26 Oct 2024 by Tylor AGM, Hotel Management
we appreciate that you enjoyed our pool accommodations. we changed our pool hours 8 to 8 to ensure safety and a quiet night stay. we apologize that the room was not met to standard we are working hard to update and fix all issues with the room. please continue to come back and stay with us again soon!!
