Ratings based on 1,033 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Tina G - Sales, Hotel Management
Thank you for the great review 5 out of 5! Look forward to seeing you again!
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Tina G - Sales, Hotel Management
Thank you for the great review 5 out of 5! Look forward to seeing you again!
by A verified traveler from parkland
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Tina G - Sales, Hotel Management
Thank you for staying with us, we appreciate the feedback!
by A verified traveler
Posted 20 Nov 2024
I liked that it was quite and easy to access. I didn't like how every smell from outside came into my room through the vent so my room smelled like smoke everyday from the guy staying next to me. The breakfast was not the best, no variety and not much to choose from.
Comment from Hotel Management
20 Nov 2024 by Tina G - Sales, Hotel Management
Thank you for staying with us, we appreciate the feedback!
by A verified traveler
Posted 20 Nov 2024
Christy ? At the front desk was AMAZING. I was literally walking out the door to go somewhere else and she stopped me and convinced me to stay. I’m glad she did. Dave, the general manager, extremely helpful and friendly very very strong. And the place really is nice! I like the little touches the massage chairs in the lobby the little game room
Of vending machines although I don’t like the vending machines kicking out dimes, that’s kind of lame but overall really a great place
Comment from Hotel Management
20 Nov 2024 by Tina G - Sales, Hotel Management
Thank you for staying with us, we appreciate the feedback!
by A verified traveler
Posted 19 Nov 2024
Though the time we spent here was short, it was one of the most relaxing and positive hotel stays we've experienced in some time. The front desk staff, from both check-in & checkout, executed outstanding customer courtesy and satisfaction, even with our unexpected fail to checkout on time. Honestly, if they didn't have their advertised Extremely comfortable pillowtop mattress, we wouldn't have unintentionally overslept our checkout time, lol. We are so grateful and commend both front desk and housekeeping for their excellent patience & positive interaction with us. I also even got to indulge in a quick 15 min. dip in their pool after check-in, which for me was an awesome destresser. And it was even better not being rushed to get out & go when pool's closing time came. And though some guests would have wanted or needed it, the lack of an elevator was Not at all an issue getting to our room on the 2nd floor. With super comfy King bed and All the little amenities you can get, the room was spacious, very clean, and had a warm & friendly color n decor. Nothing was missed and everything worked, and all the furniture was in decent condition. My boyfriend loved the desk chair and swivel lamp. And we were both impressed to see a landline phone and Bible in the nightstand. It's those important little touches that brings us back to when things made sense. Hell even the other guests we encountered were friendly
and respectful. The only thing I wish was better, is the short time we spent
Comment from Hotel Management
20 Nov 2024 by Tina G - Sales, Hotel Management
Thank you for staying with us, we appreciate the feedback!
by A verified traveler
Posted 16 Nov 2024
Extremely musty smelling rooms. Decent pool and hot tub. Close to restaurants. Limited breakfast but decent
Comment from Hotel Management
20 Nov 2024 by Tina G - Sales, Hotel Management
Thank you for staying with us, we appreciate the feedback!
by A verified traveler
Posted 14 Nov 2024
Found bugs in room and very dirty
Comment from Hotel Management
20 Nov 2024 by Tina G - Sales, Hotel Management
Our apologies you were not happy with your stay, we are working daily on improving our hotel and services and hope you give us another chance in the future!
by A verified traveler
Posted 13 Nov 2024
Clean
Comment from Hotel Management
14 Nov 2024 by Tina G - Sales, Hotel Management
Thanks for staying with us. We appreciate your feedback!
