Ratings based on 275 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 29 Sep 2024
Large room
Comment from Hotel Management
7 Oct 2024 by Eileen C, Hotel Management
Thank you for your review. We are so happy that you enjoyed the space!
by A verified traveler
Posted 13 Sep 2024
by A verified traveler
Posted 25 Aug 2024
Rooms are spacious! Not 3 feet between the lower end of the bed and dressers. Nice desk area, full size fridge, full size micro and decent coffee maker! Will stay here again!
Comment from Hotel Management
27 Aug 2024 by ECrowley, Hotel Management
Thank you so much for your wonderful review! We look forward to seeing you again very soon
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by Eileen c, Hotel Management
Thank you for your review. I have responded to you directly. Please let me know if you have any questions.
by A verified traveler
Posted 8 Aug 2024
They did not Clean The Room Once In Four Days
Comment from Hotel Management
8 Aug 2024 by ECrowley, Hotel Management
Thank you for your review. As an extended stay model, a light clean is provided on day 4 and a full clean on day 7. Your reservation was for three nights, however, as mentioned at check in, we are always available for any requests you may have. We do hope that you took time to enjoy the amenities offered at the hotel such as the outdoor pool, the grilling area, the fitness center and the many dining, shopping and entertainment options offered in the immediate area, We do hope that you visit again and provide us with a fair score.
by A verified traveler
Posted 2 Aug 2024 on Orbitz
Comment from Hotel Management
8 Aug 2024 by Eileen c, Hotel Management
Thank you!!!! We hope to see you again very soon!
by A verified traveler
Convenient and nice place
Posted 31 Jul 2024 on HotelsOur stay was pretty good. Everything as fine except the elevator was not working during our entire stay.
Comment from Hotel Management
8 Aug 2024 by Eileen c, Hotel Management
Thank you for your kind words. The elevator has been a struggle for our guests and our housekeepers. We have been working diligently to get the parts required for repair. We do hope that you visit us again very soon!
by A verified traveler
Posted 29 Jul 2024 on Hotels
The hotel was nice but could have been cleaner. The staff was nice.
Comment from Hotel Management
30 Jul 2024 by Eileen c, Hotel Management
Thank you for your review. It is always our goal to provide a comfortable, clean and safe environment for our guests. We use the guidelines of IHG Way of Clean in all our rooms. I deeply apologize for any inconvenience you may have experienced and hope that you will visit us again very soon!
