Ratings based on 455 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Sep 2024
Great staff! Fun hotel - super cute!
by A verified traveler
Posted 23 Aug 2024
by A verified traveler
Posted 18 Aug 2024
The vintage style inside the lobby is so cool, the staff is super friendly and accommodating. We had a wonderful day at the beach on the resort property and our room was very clean and quaint. Can't wait to visit again.
by A verified traveler
Posted 22 Jun 2024 on Hotels
Staff was absolutely amazing. Always checking in with us to make sure we were ok. Tons of food and entertainment options within short walking distance. Dolphins, Manatee coming up close to our room everyday. Very peaceful it was an absolute wonderful and relaxing time.
Comment from Hotel Management
22 Jun 2024 by Tanner - Resort Manager, Hotel Management
Thank you for your glowing review of Bayview Plaza! We're thrilled to hear that our staff went above and beyond to ensure your comfort and that you enjoyed the abundance of food and entertainment options nearby. It certainly is amazing to have dolphins and manatees right by your room every day! We're delighted that your stay was peaceful, wonderful, and relaxing. We look forward to welcoming you back for another fantastic experience.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
25 May 2024 by Tanner - Front Desk Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay. We appreciate your feedback and are glad to hear that you had a positive experience overall.If there were any specific areas where we could have improved to earn that extra star, please feel free to share your thoughts with us. Your input helps us enhance our services and ensure that each guest has a fantastic stay.
by A verified traveler
Posted 15 May 2024 on Hotels
Comment from Hotel Management
25 May 2024 by Tanner - Front Desk Manager, Hotel Management
Thank you for sharing your feedback with us! We're glad to hear that you had a positive experience overall during your stay at Bay Palms Waterfront Resort.If there are any specific areas where we can improve and earn that extra point next time, please let us know. We're always looking for ways to enhance our guests' experience and ensure a memorable stay.
by A verified traveler
Posted 13 May 2024
The staff was so accommodating and friendly. I was in for two short nights and arrived at the hotel at 2 AM. They let me grab my keys, go to my room to sleep and come back once awoken to fully checkin.
Comment from Hotel Management
19 May 2024 by Tanner - Front Desk Manager, Hotel Management
Thank you for your kind words! We're delighted to hear that our staff was able to accommodate your late arrival and make your stay comfortable. It's great to know you had a positive experience with us, even for a short visit. We hope to welcome you back for a longer stay in the future!
by A verified traveler
Posted 5 May 2024 on Hotels
Comment from Hotel Management
19 May 2024 by Tanner - Front Desk Manager, Hotel Management
Thank you for your perfect rating! We hope to welcome you back soon!
by A verified traveler
Would NOT Recommend
Posted 30 Apr 2024 on HotelsThere were roaches. The curtain was filthy. TV wouldn’t work. Bed was uncomfortable. Lots of noise from the air conditioning. I barely slept and will not be staying there again.
Comment from Hotel Management
19 May 2024 by Tanner - Front Desk Manager, Hotel Management
I'm sorry to hear about your experience. This is certainly not the standard we strive to maintain. We take issues like cleanliness and comfort very seriously, and as you can tell from our other reviews, this is not a typical guest experience. We will be addressing these concerns with our team immediately. Your feedback is invaluable, and we hope you'll consider giving us another chance in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 28 Apr 2024
Great beach bar and free happy hour,
Nice balcony and lakeview
Comment from Hotel Management
19 May 2024 by Tanner - Front Desk Manager, Hotel Management
Thank you so much for your 5 star review! We are so glad that you enjoyed out beautiful beach and happy hour as well as the view from your balcony! We hope to see you again very soon!
