Ratings based on 316 Verified Reviews

2.7 out of 5
50% of guests recommend
2.7 Room cleanliness
2.8 Service & staff
2.5 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Hotel was SHUT!

Posted 12 Feb 2022 on Hotels
1 out of 5
by A verified traveler

Posted 24 Feb 2020 on Hotels
Terrible hotel
3 out of 5
by A verified traveler

Posted 28 Jan 2020 on Hotels
We arrived at 8 PM, we found the hotel's door locked and a paper indicating to go to the hotel across the street. We didn't stay in the hotel we booked and we weren't informed about it before! The breakfast was served in another different hotel. The room was spacious but all the equipments were very old and outdated. In the shower the water's pressure was very weak. The TV didn't work the first night and they didn't fix it until we insisted the second night.. We asked the reception what bus we shall take to go to Gozo's ferry and they gave us inaccurate information. A last thing is that they promised to give us a breakfast box as we were leaving early to the airport the following morning, then they changed their mind and resigned. This is not a big deal, only if they said it earlier... By the time we got back to the hotel, all the stores were closed and we spent a long time starving with no food!
Comment from Hotel Management
3 Feb 2020 by Monika, Hotel Management
Dear Guest, Thank you for dedicating your time to share your experience in regards to your stay. Please rest assured that your comments are duly noted. We would also like to have the opportunity of assisting you during your stay. We would like to apologize for any inconvenience; however we would also like to inform you, that we are always happy to assist our guests whenever it is requested. Kind Regards The Hotel Management
4 out of 5
by A verified traveler

Posted 1 Nov 2019 on Hotels
Comment from Hotel Management
7 Nov 2019 by Monika, Hotel Management
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management
4 out of 5
by A verified traveler

Posted 22 Oct 2019 on Hotels
The stay was comfortable for the price
Comment from Hotel Management
1 Nov 2019 by Monika, Hotel Management
Dear Guest, Thank you for taking time to leave your feedback. We are happy that we met your expectations and we hope to see you again in our Hotel in near future. Kind Regards The Hotel Management
5 out of 5
by A verified traveler

A gem on the island of Malta

Posted 15 Oct 2019 on Hotels
The staff were super friendly and accommodating and the room was very adequate for the price , there was an issue with some noisy kids but when it was made known to the staff they took care of it. Breakfast was great and plentiful offered all the standard breakfast fare you'd expect and was tasty too. Staff really knew the area recommending a few places when i needed recommendations and it was nice that when a staff member passed you by wherever they always smiled and said hello and when you asked something of a staff member they were more then happy to try an accommodate your request
Comment from Hotel Management
22 Oct 2019 by Monika, Hotel Management
Dear Guest, Thank you for taking time to leave your feedback. We are happy that we met your expectations and we hope to see you again at our Hotel. We are glad to read that you enjoyed our great location and our friendly staff. We will pass on your kind compliments to everyone concerned. The Hotel Management
3 out of 5
by A verified traveler

Posted 14 Oct 2019 on Hotels
Comment from Hotel Management
17 Jan 2020 by The Hotel Management, Hotel Management
Dear Guest, Thank you for your feedback. Kind Regards
5 out of 5
by A verified traveler

Posted 25 Sep 2019 on Hotels
Comment from Hotel Management
27 Sep 2019 by Monika, Hotel Management
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management
3 out of 5
by A verified traveler

Posted 17 Sep 2019 on Hotels
Comment from Hotel Management
19 Sep 2019 by Monika, Hotel Management
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management
4 out of 5
by A verified traveler

Posted 13 Sep 2019 on Hotels
Comment from Hotel Management
19 Sep 2019 by Monika, Hotel Management
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management
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