Ratings based on 147 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jan 2024 on Hotels
by A verified traveler
Posted 10 Oct 2023
The property is well located, there is a bus station about five minutes walk from the property so if you take the X3 bus from the airport you you literally get off at the last stop Bugibba, and it cost only two euro. The national aquarium is about three minutes walk away and there are various places to swim and do water sports basically on the doorstep. The swimming pool was a let down as it was basically an overly large tub on the roof of the hotel. There are numerous different types of restaurants and pubs close by and at least two supermarkets Iceland and Wellbees, if you wanted to cook in the room. Our room had a large fridge, a two ring hot plate crockery, pots and pans. The room was nothing fancy, but it could easily hold a large family as there was a front room with two single beds that could be put together or separated as needed, good size television and a dining table with chairs. There was a bedroom down the corridor with a large double bed and a single bed in it. Since we only really needed it to sleep it was more than adequate. The staff were all friendly. I loved watching the sun rise in the morning and set in the evening and this could easily be done by walking for just a few minutes.
by A verified traveler
Posted 4 Apr 2023
I was there for a full month. Kitchen not supplied with enough tools to cook a good meal. Two burner plate positioned at half level of counter, so low I had to sit in a chair to cook. No grab bars in shower. Not a place I would ever return to or recommend for more than a few days stay. Staff were nice.
Comment from Hotel Management
5 Apr 2023 by The Management, Hotel Management
Dear Ms. Susan,We are glad that you found the staff nice.On the hotel information it is clearly written that there is only a two ring stove and a microwave in the kitchenette (hence that is the reason that we advertise that we have a kitchenette not a kitchen). Hope you had a safe journey home.Best regards,The Management
by A verified traveler
Posted 13 Nov 2022
This is hard for me to write, as the staff were nice and extremely accommodating to special requests. However, let me review some key issues:
CONS
- they did not respond to the emails I sent via Expedia. Fortunately I found an alternate email on their website and they replied to that.
- I was told to get off at the wrong bus stop, which meant a 20-minute walk back in the heat carrying a heavy bag
- upon arrival to my room, no power as the neighbour had tripped to circuit
- furniture and appliances EXTREMELY outdated.
- bathroom dark and tub had a huge patch on it. Water kept leaking out onto the floor as the curtain doesnt extend full length
- left a wet bath mat on floor for cleaning. You would think housekeeping would replace with a dry one, but no, I returned to the same wet mat
- walls are paper thin
- neighbouring tenant had children that would run around the room and halls and scream at all times of day, including late night and early morning. I asked the hotel to address this, and they wouldn't. Another guest has commented as well. The noise level only got worse to the extent it affected my sleep.
- room smelled
PROS
- location
- helpful staff
- they have troubleshooted their lack of amenities by offering such items as adapters, bottled water for sale, etc
- breakfast buffet was good
- rooftop terrace with benches and a small above-ground pool
In summary, this property is extremely old and needs to be updated. It's also noisy.
by A verified traveler
Posted 13 Sep 2022 on Hotels
Comment from Hotel Management
19 Oct 2022 by The Management, Hotel Management
Thank you for the review. We are glad that you enjoyed your stay at our hotel
by A verified traveler
Posted 4 May 2022 on Hotels
by A verified traveler
Great location, lovely roof top, beautiful family
Posted 3 Jul 2021 on HotelsStaff were really friendly and helpful, lovely family that run the hotel. Thoroughly recommend, the only reason i left was to get an apartment long term to live in Malta but the owners were so nice that anytime i pop pass through the area i will stop off and pop in to say hello and have a beer. Thanks very much for welcoming me with open arms, i promise i wont forget you guys. Your scottish friend, Greg
Comment from Hotel Management
6 Jul 2021 by All the Team, Hotel Management
Thanks a lot for the nice review and we are glad that you enjoyed your stay with us.
Whenever you like come and say hello, we are always glad when a friend comes to see us
by A verified traveler
Posted 28 Feb 2020
It was cold at night, could do with being warmer, otherwise it was fine
by A verified traveler
Posted 14 Nov 2019 on Hotels
Great for the price
by A verified traveler
Posted 26 Oct 2019 on Hotels
The hotel was great for what I paid I’d go back any day
