Ratings based on 152 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Can’t fault our whole holiday one bit. Every department & member of staff were all extremely helpful and available for any assistance, lovely rooms and facilities and the food & drinks were fantastic. We were all inclusive and the variety of meals that was available every service was incredible, worth every penny and would recommend to anyone.
Comment from Hotel Management
19 Nov 2024 by L.Schembri, Hotel Management
Dear Niamh,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comments are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by L.Schembri, Hotel Management
Dear Roshan,We wish to extend our thanks for the excellent review . It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. The excellent rating is appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 17 Oct 2024
Lovely hotel with lovely and helpful staff
Comment from Hotel Management
18 Oct 2024 by L.Schembri, Hotel Management
Dear Amanda,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. However, these problems have now been resolved, as the hotel has recently completed an upgrade of the WiFi system.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
12 Oct 2024 by L.Schembri, Hotel Management
Dear Angela,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. The generous rating is appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by L.Schembri, Hotel Management
Dear Eloise,We wish to extend our thanks for the excellent review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 10 Oct 2024
Fantastic
Comment from Hotel Management
11 Oct 2024 by L.Schembri, Hotel Management
Dear Chloe,We wish to extend our thanks for the excellent review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comment is greatly appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
26 Sep 2024 by L.Schembri, Hotel Management
Dear Stephen Mark,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
14 Sep 2024 by L.Schembri, Hotel Management
Dear Shima,We take this opportunity to thank you for the review we regret we may not have fulfilled your expectations.Guest feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.In your case however there is no information we could look into.We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.Sincere regards.Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 30 Aug 2024
Superb stay
A very child friendly hotel which also caters for adults too. Very well presented rooms, comfy beds, and amazing food.
In great spot, and 10-15 min walk to the main square.
Comment from Hotel Management
30 Aug 2024 by L.Schembri, Hotel Management
Dear Jack Kevin,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comments are greatly appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
by A verified traveler
Posted 20 Aug 2024
Comment from Hotel Management
21 Aug 2024 by L.Schembri, Hotel Management
Dear Lauren,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
