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Kulm Hotel St. Moritz

5.0 star property
Family ski hotel with 5 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kulm Hotel St. Moritz

Front of property
View from room
Front of property
View from room
Premium bedding, down comforters, free minibar, in-room safe

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Gym
  • Parking available
  • Breakfast available
The price is P90,790
P94,896 total
includes taxes & fees
Jan 12 - Jan 13, 2025

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Traditional Superior Double Room Village Side North

Premium bedding, down comforters, free minibar, in-room safe

Traditional Superior Double Room Village Side North

Highlights

Separate sitting area
Heating
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Traditional Junior Suite Lake Side South

Premium bedding, down comforters, free minibar, in-room safe

Traditional Junior Suite Lake Side South

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room Village Side North

Premium bedding, down comforters, free minibar, in-room safe

Superior Double Room Village Side North

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Lake Side South

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Lake Side South

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Village Side North

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Double Room Village Side North

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room Lake Side South

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Twin Room Lake Side South

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Junior Suite Lake Side South

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Junior Suite Lake Side South

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 53 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Traditional Superior Single Room Village Side North

Premium bedding, down comforters, free minibar, in-room safe

Traditional Superior Single Room Village Side North

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 21 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed OR 1 Double Bed

View all photos for Engadine Suite Lake Side South

Living area

Engadine Suite Lake Side South

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe One Bedroom Suite Lake Side South

View from room

Deluxe One Bedroom Suite Lake Side South

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rosatsch One Bedroom Suite Lake Side South

Living area

Rosatsch One Bedroom Suite Lake Side South

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Corvatsch One Bedroom Suite Lake Side South

Living area

Corvatsch One Bedroom Suite Lake Side South

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room Village Side North

Mountain view

Standard Double Room Village Side North

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Lake Side South

Premium bedding, down comforters, free minibar, in-room safe

Superior Double Room Lake Side South

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room Village Side North

Premium bedding, down comforters, free minibar, in-room safe

Superior Single Room Village Side North

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 21 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed OR 1 Double Bed

View all photos for Traditional Deluxe Junior Suite Lake Side South

View from room

Traditional Deluxe Junior Suite Lake Side South

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 53 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Suite Village Side North

Living area

One Bedroom Suite Village Side North

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Deluxe Double Room Lake Side South

View from room

Traditional Deluxe Double Room Lake Side South

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Traditional Superior Double Room Lake Side South

Premium bedding, down comforters, free minibar, in-room safe

Traditional Superior Double Room Lake Side South

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

2 indoor pools

Hotel GRACE LA MARGNA ST MORITZ

Pool
Breakfast included
Spa
Pet friendly
10.0 out of 10, Exceptional, (51)
The price is P65,379
P75,120 total
includes taxes & fees
Jan 14 - Jan 15, 2025
Hotel GRACE LA MARGNA ST MORITZ
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About the neighborhood

Map
Via Veglia 18, St. Moritz, GR, 7500

What's nearby

  • St. Moritz Leaning Tower - 1 min walk - 0.2 km
  • Olympia Bobrun - 7 min walk - 0.7 km
  • Lake St. Moritz - 10 min walk - 0.9 km
  • Signal Gondola - 4 min drive - 2.3 km
  • Signalbahn - 4 min drive - 2.3 km

Getting around

  • St. Moritz Station - 10 min walk
  • Zurich Airport (ZRH) - 178 min drive

Restaurants

  • ‪Restaurant Hauser - ‬4 min walk
  • ‪Conditorei Hanselmann - ‬3 min walk
  • ‪Kulm Country Club & Bar - ‬1 min walk
  • ‪The St. Moritz Sky Bar - ‬2 min walk
  • ‪Hato - ‬4 min walk

About this property

Kulm Hotel St. Moritz

Luxury historic hotel near Lake St. Moritz
Located close to Olympia Bobrun and Segantini Museum, Kulm Hotel St. Moritz provides a golf course, an airport shuttle, and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski equipment rentals. Indulge in a body wrap, Ayurvedic treatments, and a manicure/pedicure at Kulm Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and French cuisine. Enjoy the health club, as well as activities like mountain biking, snowboarding, and ice skating. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • 3 outdoor tennis courts, valet parking (surcharge), and an electric car charging station
  • Babysitting (surcharge), meeting rooms, and multilingual staff
Room features
All 150 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Free toiletries and hair dryers
  • LCD TVs with digital channels
  • Separate sitting areas, childcare services, and heating

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service
  • Covered valet parking on site (CHF 40 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 45 per person
  • 5 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chesa al Parc
  • Grand Restaurant
  • Kulm Country Club
  • Pizzeria
  • Sunny Bar

Things to do

  • 3 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snowboarding
  • Spa tub
  • Steam room
  • Tennis lessons

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,920 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between September 12 and December 2.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per pet, per night
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 325.0 per day
Cribs (infant beds) are available for CHF 45.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 45 per person
  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Covered valet parking fee: CHF 40 per night (in/out privileges)
  • Pet fee: CHF 50 per pet, per night
  • Crib (infant bed) fee: CHF 45.0 per day
  • Rollaway bed fee: CHF 325.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 6 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hotel Kulm
Hotel Kulm St. Moritz
Kulm Hotel
Kulm Hotel St. Moritz
Kulm St. Moritz
St. Moritz Kulm
St. Moritz Kulm Hotel
Kulm Hotel St Moritz
Kulm
Kulm Hotel St. Moritz Hotel
Kulm Hotel St. Moritz St. Moritz
Kulm Hotel St. Moritz Hotel St. Moritz

Frequently asked questions

Does Kulm Hotel St. Moritz have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Kulm Hotel St. Moritz?

As of Dec 18, 2024, prices found for a 1-night stay for 2 adults at Kulm Hotel St. Moritz on Jan 12, 2025 start from P 90,789.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kulm Hotel St. Moritz pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 50 per pet, per night.

How much is parking at Kulm Hotel St. Moritz?

Valet parking is available for CHF 40 per night.

What time is check-in at Kulm Hotel St. Moritz?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kulm Hotel St. Moritz?

Check-out is at noon.

Does Kulm Hotel St. Moritz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 950 per vehicle applies.

Where is Kulm Hotel St. Moritz located?

Located near the slopes, this St. Moritz hotel is in the mountains and within a 15-minute walk of Olympia Bobrun, Lake St. Moritz, and Segantini Museum. Signalbahn and Muottas Muragl are also within 3 mi (5 km). St. Moritz Station is 10 minutes by foot and Celerina/Schlarigna Station is 29 minutes.

Kulm Hotel St. Moritz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 86 out of 101 reviews" "
Rating 8 - Good. 8 out of 101 reviews" "
Rating 6 - Okay. 3 out of 101 reviews" "
Rating 4 - Poor. 3 out of 101 reviews" "
Rating 2 - Terrible. 1 out of 101 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

RASHED EBRAHIM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Stayed 4 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Kulm has our heart
Our stay at the Hotel Kulm was exceptional. The property is filled with rich history, beautiful rooms, amenities and the most outstanding staff. We will be back!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kari

Stayed 2 nights in Jul 2024

10/10 Excellent

mercedeh

Stayed 3 nights in Jan 2024

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, comfortable room, staff were very helpful, a great place to stay
Stayed 2 nights in Jul 2022

10/10 Excellent

Robert, Lebanon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely, large room overlooking the lake. Staff was very friendly and helpful showing us where to hike and explaining the many different transportation options. They gave us two smart cards upon arrival that we used for access to numerous gondolas, cable cars and funiculars. Would highly recommend.
Stayed 2 nights in Jul 2022

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

Muhammad

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2020

8/10 Good

Christof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

10/10 Excellent

Matho70, Western Australia

Liked: Cleanliness, staff & service
Very comfortable and staff were lovely. I would stay at the KULM again and again.
Stayed 11 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Jan 2020

8/10 Good

Monica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

hoffman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than 5 Star!
The Kulm is an amazing hotel and probably one of the best I have ever stayed at, including the Paris Ritz. Service, location, rooms and main galleries were better than 5 star. This hotel exceeded every expectation and is my new benchmark for the ultimate in hotel experiences.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Beautiful but poor customer svc & management!
Beautiful property at one time but we were disappointed with the front desk service. Our room overlooked major roadwork construction and there was constant noise. Normally their double pane windows would have kept things quiet but what we didn't realize was that this luxury property had no AC and our visit for 4 very warm days. No AC and no portable fan was offered in the room (not that there would have been enough space to even fit a portable fan in the room since it was very small). We suffered for the 1st 3 nights and since the hotel was less full on the 4th day we asked if for at least 1 night we might be moved to a quieter room and their answer was NO! The F&B was great! Staff were mostly sweet Italians! Very nice pool areas! Free Bikes (only 2 were available) were very fun to take around! Overall we could have had one of our best vacations but it was ruined by the staff who could not see the logic in making a simple customer service gesture after a legitimate and accepted shortcoming of their property - no ac, no fans and can't open windows due to construction dust and noise on top of which they had vacant rooms on the quiet side which they could easily given us for the last of our miserable 4 nights!
Stayed 4 nights in Jun 2019

10/10 Excellent

NVB, New York City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a great atmosphere and service. The best choice to stay in St.Moritz.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has a lot of history and gives a good balance between historical interest and modern luxury. Expensive food at CHF 30 for A bowl of French fries for two to share.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the lake. Lovely views over the lake. Spa was fantastic - large swimming pool and different steam rooms and saunas to choose from. Staff very helpful and pleasant. Overall a brilliant hotel.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice historical building / hotel
Friendly front desk staff and great location. An impressive historical hotel. No air conditioner though...which generally is Ok but for people like me who is afraid of heat, it could be a little problematic.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

NishaBen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
No AC in rooms & Construction Road Noise Rooms
We booked multiple rooms for 4+ nights each here but unfortunately 4 out of the 8 rooms faced the road and parking lot side of the hotel and unfortunately between the road work construction noise and the parking lot and all the trucks/buses none of our guests could get a decent afternoon/evening nap and it was generally disturbing through the stay. There is NO AC in even the remodeled new wing of this hotel and the week we stayed saw temperatures of 30 degrees Celsius and above! If you keep the windows closed the room was too hot and if you keep them open there was noise! After 3 nights of suffering we contacted the front desk to see if for just the last midweek night they might accommodate us in a room facing the lake as a courtesy and the Front Desk Manager called back and said NO! they could do nothing for us! So without AC on 30+ degree days with construction + road noise we paid a premium for this Resort! Simply unacceptable
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and excellent service in all aspects, especially complimentary pick up and drop off at train station. Would stay again definitely!
Stayed 2 nights in Jun 2019