Ratings based on 279 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
The property is beautifully located. We visited when it was snowing and it looked blissfully beautiful. The heritage buildings are well kept. An extra star for the kind and courteous hostess charlie.
Comment from Hotel Management
4 Dec 2024 by Charley , Hotel Management
Thank you for the kind words Behlah! We hope to have you back in the summer time. Happy Holidays!
by A verified traveler
Posted 17 Nov 2024
Reasonable prices, clean rooms, beautiful property
Comment from Hotel Management
19 Nov 2024 by Charley , Hotel Management
Thank you so much for the kind words Laura! We hope to have you back soon.
by A verified traveler
Posted 28 Oct 2024
Price was very reasonable - especially compared to Stratford prices.
Comment from Hotel Management
30 Oct 2024 by Westover Inn, Hotel Management
Thank you for the review Laura!
by A verified traveler
Posted 27 Oct 2024
This is a very beautiful property. Everything was sparkling clean, simple and elegant.
The grounds are extensive, well maintained and very pretty. We had a peaceful and relaxed stay and one of the best night’s sleep in an extremely comfortable bed.
We really enjoyed it and would love to come back again sometime.
Comment from Hotel Management
30 Oct 2024 by Westover Inn, Hotel Management
What a lovely review Kathleen! We are so glad you enjoyed your stay. We hope to host you again soon!
by A verified traveler
Posted 24 Oct 2024
Booked the “superior” king room, which was a small room just big enough for the king so i don’t get what was superior about it, it didn’t have any other furniture showed in the photos and didn’t have the amenities listed in the room description like black out curtains. The staff were also very rude.
Comment from Hotel Management
30 Oct 2024 by Charley , Hotel Management
Hello Tyler, Thank you for your honest review. I would appreciate the opportunity to connect and discuss some of your remarks from your stay, particularly your experience with a staff member who was perceived as rude, which is quite surprising to us. Given our small team, it’s hard to believe that anyone could behave that way, and we’re eager to get to the bottom of this issue.We regret to hear that your stay did not meet your expectations, and we would love the chance to regain your trust. If you’re open to it, please reach out to us, and we would be glad to discuss this matter further.Again, we apologize your stay did not meet your expectations and we do hope to hear from you.
by A verified traveler
Posted 20 Oct 2024
Room was very small but we did get the least expensive room because of the late booking. Bed uncomfortable and rickety. Otherwise just average, maybe rooms in the main inn are nicer. We were in the smaller building not the main inn.
Comment from Hotel Management
30 Oct 2024 by Westover Inn, Hotel Management
Thank you for your review Brenda! We're sorry to hear the bed was uncomfortable, as we have new mattresses, we will be looking into this issue.You had booked a standard room, which as you mentioned are not as elevated as the rooms that are in the main building. We hope you will stay with us again in the future.
by A verified traveler
Posted 18 Oct 2024
Nice relaxing inn. Walk to town or trails
Comment from Hotel Management
30 Oct 2024 by Westover Inn, Hotel Management
Thanks Paul! Hope to see you again in the near future.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Westover Inn, Hotel Management
Thanks for the review Jaime!
by A verified traveler
Posted 12 Oct 2024
This was a great hotel and we'll be back for sure. The only reason it isn't getting five stars is because the fridge in our room made crazy noises all night and kept us both up. Easily fixed!
Amazing place and very charming. Definitely give it a try and enjoy the adorable little town of St. Mary's!
Comment from Hotel Management
30 Oct 2024 by Westover Inn, Hotel Management
Thanks for the review George! We have since looked into this issue and fixed it. We appreciate you letting us know! We hope to host you again soon.
by A verified traveler
Posted 1 Oct 2024 on Hotels
Wonderful property, pleasant stay. Room in the small side and we missed being able to enjoy the dining room.
Comment from Hotel Management
30 Oct 2024 by Westover Inn, Hotel Management
Thanks for the review Paul! We have larger rooms available in other buildings that we would be happy to offer you next stay. Hopefully you will get a chance to dine with us as well!
