Ratings based on 481 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Jan 2025
Convenient location. Lovely staff and comfortable room.
5 out of 5
by A verified traveler

Posted 7 Jan 2025
A group of families stayed for a local sporting event. This accomodation was budget friendly and excellent. The staff were so lovely and accomodating. The rooms were good, clean and ample room. The pool area was excellent and perfect for our team to hang around after their day of sport has finished. The hotel was quiet and close to shops and food. We would definitely stay again.
4 out of 5
by A verified traveler

Posted 6 Jan 2025
Good place
5 out of 5
by A verified traveler

Posted 4 Jan 2025
Staff was good and worth the money spent . Very well communicated.
1 out of 5
by A verified traveler

Posted 29 Dec 2024
Nice place for price!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2024
1 out of 5
by A verified traveler

Posted 13 Oct 2024 on Wotif
Not safe at all!!! Me and my daughter stayed here last night when we had a man use a key and walk into our room at 12:30am We were both asleep when this happen and we had no way to secure the door, I put a chair at the door to alarm us if anyone else tried to come in. Very scary and did not feel safe at all! Not happy!
Comment from Hotel Management
14 Oct 2024 by sabi , Hotel Management
hi Renee,we are really sorry for the bad experience you had here.we had a look at the cctv footage, and they were tenants from the other room and management made them to check out from the property straight away.again, we are really sorry for the bad experience.pls accept our apologies
4 out of 5
by A verified traveler from Goulburn

Posted 29 Sep 2024
Convent area only minutes from the Penrith area of Sydney
4 out of 5
by A verified traveler

Mostly good

Posted 29 Sep 2024 on Hotels
The room was spacious and well equipped for the price. It was clean and the bed was comfortable. There was no microwave, I should have checked before buying a frozen meal from Woolies nearby! The major downfall was that the shower didn't work at all, I think there was supposed to be a switch to change from bath to shower but it was broken, but even worse I rang the motel number at the time and left a message about it and never heard back. Luckily I eventually found a bath plug on the windowsill and had a bath instead
5 out of 5
by A verified traveler

Posted 22 Sep 2024 on Wotif
Friendly staff. Great location. Big room.