Ratings based on 483 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Fantastic experience here. As a diver I enjoyed the onsite diving available! My four year old attended with me, all the staff was incredible and beyond friendly and she ate meals at all three on site restaurants. It’s a pretty central location in a much quieter area of the island allowing you to be away from the hustle and bustle in the evenings but access to malls, shopping was very easy and quick. Many beaches nearby and lots of ease of exploring. A security guard check allowed me to feel safe and comfortable!
by A verified traveler
Posted 18 Nov 2024
My wife and I stayed at 3 different hotels over the spand of 7 night stay in curacao, we choose Coral Luxury Estate as the last and I wish we didn't choose this hotel at all. It was by far the most inconvenient, boring, unreliable hotel that was not as advertised.
The drive into the hotel property is approximately 15-20 mins, the road is narrow with NO street lights which makes it dangerous for driving at nights, On arriving at the hotel, the staff wasn't welcoming, and the check in process is long and tedious, even after booking on Expedia.
On arrival they give us a coupon for free drinks along with two wash-out towels that had holes in them. (these was supposed to be beach towels) These towels look like they been through a worldwar and is an embarrassment and disrespectful to give to paying Guest. Btw, if you need new towels you to to bring them all the way to reception to have them changed.
One of the most annoying thing was their cleaning staff. I left the sign for housekeeping and left for the day, when we returned at night the roon wasn't cleaned and the garbage we left neatly to be thrown out remain there and smelled terrible..
When we called the reception they offered a half hearted apology and brought a garbage bag 2 hours later.
The room floor was cold with no bedroom slippers, No bathroom mats, the bathroom design is terrible as water will flow out the bathroom. No iron, or clothing steamer. And that ugly painting in the room is terrifying to look at.
by A verified traveler from Goodsoil
Posted 2 Nov 2024
The resort itself is really, really nice, but your dining options are limited to the resort's 3 resturants or one or two up the road. We stayed for only 4 nights and ate in 2 of them cause we had a place to cook. The resort is close to beaches if you have access to a car. The beach here was nice, but it is man made.
Comment from Hotel Management
3 Nov 2024 by Sarah Alli, Hotel Management
Dear Jeanette, Thank you so much for taking the time to share your thoughts! We’re delighted that you enjoyed the resort and had the chance to explore our dining options. We’re proud of the natural beauty surrounding us, and our beach is no exception—it’s not man-made but a natural, rocky shoreline, which adds to its unique charm. This type of beach is ideal for snorkeling, as the rocky terrain provides a habitat for a variety of marine life, offering a truly immersive experience right off the shore. We understand that dining options are an important part of a memorable stay, and while we have three restaurants on-site, we’re always looking to expand and enhance our guests' experiences, including dining and amenities. We’re also happy to help with recommendations for local restaurants and places to explore beyond the resort. Thank you again for your feedback, and we hope to welcome you back for another wonderful stay, complete with beach adventures and delicious meals! Sarah Alli - Coral Estate Luxury Resort.
by A verified traveler
Posted 29 Sep 2024
This place is absolutely amazing. I felt very safe staying here. But if you're staying at the garden apartments, let me warn you now. The birds will steal your food 😅 don't forget to put everything up even the coffee was interesting for the birds 😉 they are lovely to watch 😀 so many different birds 🐦
I just want to mention Ashanti at the bakery and Jonathan at karakter. They were absolutely amazing and i would come back just to see them again 😁
Comment from Hotel Management
29 Sep 2024 by Sarah Alli, Hotel Management
Dear Chinar, Thank you so much for your wonderful feedback! We're thrilled to hear that you felt safe and enjoyed your stay at our resort. It sounds like the garden apartments provided a unique experience with the lively bird visitors—thank you for the heads-up! They can be quite entertaining, but we'll make sure to remind future guests to keep their food secure. We also appreciate your kind words about Ashanti at the bakery and Jonathan at Karakter. While the restaurants are managed by a different team, we will gladly pass along your feedback to ensure they know how much you appreciated their outstanding service. We look forward to welcoming you back soon for another amazing stay! Sarah Alli - Coral Estate Luxury Resort.
by A verified traveler
Posted 8 Sep 2024
My husband and I came to Curacao for our 25th anniversary and chose this property for it’s on site dive shop. We rented an efficiency in the VIP adults only section to have some peace and quiet and a kid free pool. We were thrilled with our room and our view from our small and very private patio overlooking the water. Our room was simply and tastefully decorated, had a Nespresso original machine for coffee, cups, plates, utensils, electric kettle and skillet, and a small refrigerator. It was everything we needed for a self catered breakfast and lunch set up. We found groceries about 20 minutes away and weren’t disappointed by the selection. Pizza and More, the restaurant on property, has good pizza, pasta and baked goods. I often went first thing in the morning for fresh croissants to add to our bacon and eggs or to make a sandwich for lunch. The other two restaurants we tried once each for dinner and found them to be just ok and definitely not worth the price.
Our room was cleaned beautifully every day. Our wonderful housekeeper was thorough- mopping our tracked in beach mess every day. She did our dishes a few times when we left quickly in the morning for an early dive day too. Fresh towels, a clean bathroom and a made bed go a long way when you’ve had a day playing.
Loud power tool and construction noise from work going on early in the morning in a unit very near us was resolved quickly by management.
We’d definitely return here.
Comment from Hotel Management
9 Sep 2024 by Sarah Alli, Hotel Management
Dear Laura, Thank you so much for sharing your wonderful experience! We're thrilled that you chose our property to celebrate your 25th anniversary and that your stay in the VIP adults-only section provided the peace and quiet you were looking for. It’s great to hear that you enjoyed the well-appointed room with a private patio and the setup for self-catered meals. We’re glad you found the grocery selection convenient and enjoyed the fresh croissants from Pizza and More. We appreciate your feedback on the other restaurants, and we’ll share your thoughts with the relevant teams. A special thank you for highlighting the exceptional work of our housekeeping staff. We're delighted to know that your room was kept spotless, adding to your comfort after your busy days of diving. We’re also pleased that any noise issues were resolved promptly by management. We look forward to welcoming you back for another memorable stay! Sarah Alli - Coral Estate Luxury Resort.
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Sarah Alli, Hotel Management
Dear Basma, Thank you so much for the perfect 5/5 rating! We're thrilled to hear that you had such a wonderful experience and that we met your expectations. We look forward to welcoming you back soon for another fantastic stay! Sarah Alli - Coral Estate Luxury Resort.
by A verified traveler
Posted 25 Aug 2024
I was not able to use my vip benefits until I was fighting for it.
Comment from Hotel Management
1 Sep 2024 by Sarah Alli, Hotel Management
Dear Vessela, Thank you for your feedback. We apologize for any inconvenience you experienced regarding the VIP benefits, particularly with the late checkout. We strive to accommodate all guest requests, but as mentioned, our late checkout option is subject to availability, which can vary depending on occupancy levels on your departure day. We regret that this led to frustration and appreciate you bringing this to our attention. We are committed to ensuring our guests fully enjoy the benefits they are entitled to, and we will review our communication and procedures to improve our service. Thank you again for your feedback, and we look forward to having the opportunity to better serve you in the future, ensuring a seamless and enjoyable experience. Sarah Alli - Coral Estate Luxury Resort.
by A verified traveler
Posted 19 Aug 2024
Comment from Hotel Management
20 Aug 2024 by Sarah Alli, Hotel Management
Dear Alaina, Thank you for the perfect 5/5 rating! We're thrilled that you had a wonderful experience with us. Your satisfaction is our top priority, and it's fantastic to know we met your expectations. We look forward to welcoming you back soon for another delightful stay! Sarah Alli - Coral Estate Luxury Resort.
by A verified traveler
Bad cleening and service
Posted 11 Aug 2024 on HotelsBad cleening and service
Comment from Hotel Management
16 Aug 2024 by Sarah Alli, Hotel Management
Dear Guest, Thank you for your feedback. We are very sorry to hear that our cleaning and service did not meet your expectations. Providing excellent cleanliness and service is a fundamental part of our commitment to our guests, and it is clear we fell short in your case. We take your comments seriously and are already taking steps to address and improve our cleaning protocols and service training. We sincerely apologize for any inconvenience you experienced, and we look forward to another opportunity to demonstrate the high standards we strive to maintain. Thank you once again for bringing this matter to our attention. Sarah Alli - Coral Estate Luxury Resort.
by A verified traveler
Posted 9 Aug 2024
This is a beautiful property. The views of the sea from the infinity pool were amazing! The staff were so friendly and helpful - great service! Thanks!
Comment from Hotel Management
11 Aug 2024 by Sarah Alli, Hotel Management
Dear Scott, It's fantastic to hear that your stay was highlighted by the stunning views of the sea from our infinity pool! We're delighted that our staff's friendliness and helpfulness contributed to a memorable experience for you. Thank you for taking the time to share your positive feedback, and for choosing our property for your stay. We truly appreciate your kind words and look forward to the opportunity to host you again, providing another wonderful and relaxing visit. Sarah Alli - Coral Estate Luxury Resort.
