Ratings based on 1,087 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
My favorite hotel
by A verified traveler
Posted 20 Nov 2024
The property is walking distance to downtown St Louis. We were able to walk to the Busch Stadium and enjoy that area. The staff were asbolutely wonderful and helpful with us. The only thing I did not like was that we were not able to see the pool. It was on the rooftop and it was a dreary day and they closed it. I would have loved to see the views from there.
Comment from Hotel Management
20 Nov 2024 by Jericka- Interim General Manager, Hotel Management
Thank you for your response. We appreciate your feedback. Unfortunately, weather caused us to close the pool, but we would have happily given you a tour of the pool area to see the views and take pictures. I will pass on your kind words and positive experience to our staff. We hope to see you again soon!
by A verified traveler
Posted 19 Nov 2024
The staff was extremely kind!
Comment from Hotel Management
20 Nov 2024 by Jericka- Interim General Manager, Hotel Management
Thank you for your feedback. We will share your positive experience with our staff. We hope to see you again soon!
by A verified traveler
Posted 18 Nov 2024
The kids loved the rooftop pool which was heated. It’s located right next to the city museum which had ALOT of interesting things to see and tons of activities and climbing, slides, etc for the kids. Front desk staff and security were very friendly and helpful. The kitchen restaurant and rooftop bar were closed during our stay which was disappointing but there are quite a few restaurants within walking distance. There are multiple per day parking lots surrounding the hotel or the option for valet parking. There is a $200 deposit and if you make purchases from the front desk areas such as water pop or bottled smoothies you will be charged separately upon checkout.
Comment from Hotel Management
18 Nov 2024 by Jericka- Interim General Manager, Hotel Management
Thank you for your response. We are happy to hear that you enjoyed the pool and our helpful staff during your stay. We hope to see you again soon!
by A verified traveler
Posted 18 Nov 2024
Cute hotel. Housekeeping needs to dust. Dust on lampshades, headboard…overall nice hotel
Comment from Hotel Management
18 Nov 2024 by Jericka- Interim General Manager, Hotel Management
Thank you for your feedback. We hope to see you again soon!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Jericka- Interim General Manager, Hotel Management
Thank you for your feedback. We look forward to seeing you again soon!
by A verified traveler
Posted 14 Nov 2024
Overall, my stay at the Last Hotel was pleasant with clean rooms and friendly staff. However, for the first day and a half of my 3-day stay, the hotel keys weren’t working, which was inconvenient. Once resolved, everything went smoothly. Would stay again!
Comment from Hotel Management
14 Nov 2024 by Jericka- Interim General Manager, Hotel Management
Thank you for your feedback. The key systems going down was an unexpected issue for staff and we do apologize for the inconvenience. We are happy to hear that your stay was pleasant outside of that hiccup. We look forward to seeing you again soon!
by A verified traveler
Posted 14 Nov 2024
There as no room keys had to be let in and out every door in the property. Had to wait to get to my room over 15 times. Was locked out after paying. I want a total refund.
Comment from Hotel Management
14 Nov 2024 by Jericka- Interim General Manager, Hotel Management
Thank you for your feedback. The key systems going down was an unexpected issue for staff and we do apologize for the inconvenience. We would love to offer some type of compensation for the inconvenience. Please reach out to Expedia and they will start the process with us.
by A verified traveler
Posted 12 Nov 2024
Location in the loft area was great
Comment from Hotel Management
12 Nov 2024 by Jericka- Interim General Manager, Hotel Management
Thank you for your feedback. We hope to see you again soon!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Jericka- Interim General Manager, Hotel Management
Thank you for your feedback!
