Ratings based on 731 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Clean.
Comment from Hotel Management
23 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel clean during your stay. Our team works hard to maintain a clean and comfortable environment for all of our guests. We appreciate your kind words and look forward to welcoming you back for another stay in the future. Thank you for choosing St. Louis Airport Hotel.
by A verified traveler
Posted 21 Nov 2024
It was a nice stay for the days I was there
Comment from Hotel Management
21 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at St. Louis Airport Hotel. We are pleased to hear that you enjoyed your time with us and that you had a nice stay during your visit. Your feedback is valuable to us as we strive to provide all of our guests with a positive experience. We hope to welcome you back again in the future for another enjoyable stay.
by A verified traveler
Posted 17 Nov 2024
Place not to clean, you could heal the neighbour having fun with his partner carpet dirty one elevator of two working shuttle to airport not working a very bad place
Comment from Hotel Management
18 Nov 2024 by Marketing Manager, Hotel Management
We apologize for the experience you had during your recent stay at St. Louis Airport Hotel. We appreciate your feedback and will address the areas of concern to ensure a more pleasant stay for our guests in the future. Thank you for bringing these issues to our attention.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at St. Louis Airport Hotel. We are thrilled to hear that you had a great experience with us and appreciate your positive rating. Our team works hard to provide top-notch service and amenities for all our guests, and we are glad to see that reflected in your feedback. We hope to welcome you back again in the future for another wonderful stay.
by A verified traveler
Posted 24 Oct 2024
Quite
Comment from Hotel Management
25 Oct 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to share your feedback. We appreciate your review and are glad to hear that you stayed with us. We aim to provide a comfortable and enjoyable experience for all our guests. Your comments will be shared with our team so that we can continue to improve our services. We hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 24 Oct 2024
It was ok.
Comment from Hotel Management
24 Oct 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and are glad to hear that you found your overall experience to be satisfactory. We strive to provide a comfortable and convenient stay for all our guests and hope to welcome you back again in the future. Thank you for choosing St. Louis Airport Hotel.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a 5-star rating for St. Louis Airport Hotel. We truly value your feedback and are delighted to hear that you had a positive experience during your stay with us. We strive to provide excellent service to all of our guests and we hope to welcome you back again in the future.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and will use it to continue improving our services for all our guests. We hope to have the opportunity to welcome you back in the future for a more positive experience.
by A verified traveler
Posted 15 Oct 2024
Didnt had to go to far from the airport
Comment from Hotel Management
16 Oct 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at our hotel. We are delighted to hear that you found our location convenient for your travels. We hope to welcome you back again in the future for another enjoyable stay. Thank you for choosing St. Louis Airport Hotel.
by A verified traveler from Horace
Posted 15 Oct 2024
I was charged three $50 deposits for two rooms and only refunded for two deposits.
Comment from Hotel Management
15 Oct 2024 by St. Louis Airport Hotel, Hotel Management
Hello Kelly,We only have 2 reservation for you. The incidental fell off once you checked out; 50 per room. There were no additional charges. If you have any further question please give us a call.
