Ratings based on 1,000 Verified Reviews
2.8 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2023
by A verified traveler
Posted 5 Dec 2023
The hotel was under a major renovation as of Oct 2023. The rooms were dated, which is okay. The cleanliness of the room was acceptable. There wasn't much offered for the complimentary breakfast. I am sure this place will be a nice place to stay when finished. This hotel is a bargain compared to the surrounding area hotels.
by A verified traveler
Posted 16 Nov 2023 on Hotels
by A verified traveler
Posted 11 Nov 2023
Property is being renovated which severely restricted services (pool and hot tub not open and breakfast was cold cereal with prepackaged pastry) and created a lot of construction mess.
by A verified traveler
Posted 8 Nov 2023
Hotel is in remodeling, the common areas are in rough shape.
by A verified traveler
Posted 6 Nov 2023
So my girlfriend and I booked the research park west in king size bedroom for metallica weekend. One of the reasons why I booked this hotel is that I wanted to be able to go swimming and use a hot tub. Once I got there, the hot tub was out of commission the laundry room was closed and the workout room was out of commission and closed. We stayed there one night in room 113. There were multiple problems in the room. The bed was broken and the room had multiple stains on the carpet and on all the furniture with multiple. cuts in the fabric. We got moved to a different room room 407. This room was a little bit better. The bed was wasn’t broken and but there were multiple stains on the furniture and on the curtains, and the air conditioner with the grate was broken. The only reason why we stayed there as long as we did is we had already paid for it and there was nowhere else available. So on the second to last night we come home really late take a shower and my girlfriend lays in the bed and 20 minutes later she has bedbug bites on her arm back and stomach and chest. We went to the front desk to complain. They were just apologetic, but they prorated a refund and I felt that that was not good enough. We went home washed everything we brought with us twice and super hot water. Call the manager earlier today and could not understand a word he said because his accent was so thick. and he says he was going to call his manager and have them call me. I’m still waiting to hear them.
by A verified traveler
Posted 5 Nov 2023
Roaches and robbery..absolutely horrible the health department needs to shut this place down, there is no pool or gym but within 5 minutes of us getting in our room there was 25 roaches
by A verified traveler
Posted 2 Nov 2023 on Hotels
by A verified traveler
Do not stay here
Posted 1 Nov 2023 on HotelsI wish I would have read the reviews about this place like I normally would. We only stayed here for one night and it was very disappointing. The entire place was under renovations, our room had stains all over the furniture and carpet. The bedsheets and all the towels also had some kind of stain. The shower had pink mold and the toilet barely flushed. Online had advertised that they had a hot tub. We went to check the pool area out and not only did they NOT have a hot tub, both of their small pools were GREEN with MOLD on the bottom! The entire place was filthy and nobody is trying to keep up with it.
by A verified traveler
Posted 27 Oct 2023
Pool had bottle caps all in it and around it. Hot tub didn’t work. Hotel was under construction.
