Ratings based on 966 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Clean facilities. And hated the parking didn’t know I was supposed to bring my ticket in then when I did they gave me a ticket to get in and out and it didn’t work so I had to come back in it was just a mess to be honest
Comment from Hotel Management
22 Nov 2024 by Meighan Ruffino, Hotel Management
Thank you for your feedback. I am sorry about the parking situation. We hope to see you again in the future!
by A verified traveler from Godfrey
Posted 21 Nov 2024
Beautiful property.
Comment from Hotel Management
22 Nov 2024 by Meighan Ruffino, Hotel Management
Thank you for your feedback I am glad you enjoyed your stay!
by A verified traveler
Posted 20 Nov 2024
I love this property the staff is always friendly and my rooms are always clean.
Comment from Hotel Management
20 Nov 2024 by Meighan Ruffino, Hotel Management
Thank you for your feedback I am glad you enjoyed your stay!
by A verified traveler from Zurich
Posted 19 Nov 2024
The heating/fan of the first room they gave me was too loud. But they gave me another and that was OK.
Comment from Hotel Management
19 Nov 2024 by Jamie, Hotel Management
I'm sorry that you encountered a problem with your first room. I'm glad we were able to help get you another room.
by A verified traveler
Posted 19 Nov 2024
I think the room i was in had fleas,Something started biting in the bed.
Comment from Hotel Management
19 Nov 2024 by Jamie, Hotel Management
I'm sorry you experienced a problem with your room. We will look into this issue to ensure it is an isolated issue.
by A verified traveler
Posted 18 Nov 2024
Bed was bery uncomfortable.
Comment from Hotel Management
18 Nov 2024 by Meighan Ruffino, Hotel Management
Thank you for your feedback I am sorry you were not happy with your stay.
by A verified traveler
Posted 16 Nov 2024
Great customer services. Room are very clean
Comment from Hotel Management
18 Nov 2024 by Meighan Ruffino, Hotel Management
Thank you for your feedback we hope to see you back soon!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Meighan Ruffino, Hotel Management
Thank you for your feedback I am glad you enjoyed your stay!
by A verified traveler
Posted 6 Nov 2024
It was close to airport
Comment from Hotel Management
6 Nov 2024 by Jamie, Hotel Management
Thank you for your review. I'm glad you enjoyed your stay with us.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Jamie, Hotel Management
Thank you for your response. I'm glad you enjoyed your stay with us.
