Ratings based on 160 Verified Reviews
2.8 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler from Shiloh
Posted 21 Jul 2024
by A verified traveler
Posted 1 Jun 2024
Pills on floor,mold,blood on sheets,pillows stained,door would not close all the way or lock.
by A verified traveler
Posted 26 May 2024
The hotel was easy to find and comfortable. However getting a hold of the proprietor during the day or night was kind of tough. Plus there were some other spooky customers. Even though the price was reasonable I would rather pay more to stay elsewhere next time.
by A verified traveler
Should have stayed in my car
Posted 12 May 2024 on HotelsOur first room wasnt even ready when we got there past check in time. They gave us another room that had mold, cracks in the ceiling, holes in the sheets and the tub wasnt even mounted correctly. We had to go buy sheets and towels. 10/10 would not recommend
Comment from Hotel Management
13 May 2024 by Mike , Hotel Management
Sorry for inconvenience. You could have asked us to change rooms if not satisfied rather than buy sheets and towels.
by A verified traveler
Posted 6 May 2024 on Hotels
by A verified traveler
Posted 11 Apr 2024
It was too dirty and run down and worn with debris on the floor and the smell of mold. We did not stay we are looking for a refund.
Comment from Hotel Management
11 Apr 2024 by Mike , Hotel Management
Sorry for inconvenience but we checked the room and it was clean and everything was normal. Please contact Expedia for refund request. Thank you.
by A verified traveler
Posted 9 Apr 2024
The hotel is very convenient to major highways. The family members who run this facility are very friendly and anxious to please.
The hotel and its rooms are very old and run down.
The curtains in our room were old, and hung in droops across the curtain rod. We could see that the plastic inner lining of the curtains had melted onto the window glass, and when pulled off, left residue on the window.
The mattresses were about 4 inches thick. The beds were made up with a mattress, a fitted sheet over it, and the bedspread. No top sheet.
The there was no refrigerator. The microwave had a washcloth stuffed below it to prop it up so it would be level.
A shelf below which were clothes hangars was propped up on one side by an ice bucket on the bottom, with a piece of wood on top of it that extended to, and helped hold up, the right side of the shelf.
There was no ice service - the ice machine looked like it had not been operational for many years.
So why did I stay here, you may ask - well, I made the reservation and paid for it with Expedia. After I saw this place I decided to forfeit what I had paid to Expedia, and I went elsewhere.
I post this review with regret. The family that runs this hotel is trying hard to make a living, and I applaud that. But this place is not near what they are charging - I only booked here because rooms were scarce due to the April 2024 solar eclipse.
Best wishes to the Loyalty Inn and to fellow travelers -
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Mike V, Hotel Management
Hi Malachi, you were under 21 years of age. As per our city rules, guests over 21 is allowed. Sorry for inconvenience.
by A verified traveler
Posted 5 Nov 2023 on Orbitz
