Ratings based on 362 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Nice area, ot alot of food options around though. Hotel is next door to police station.
Comment from Hotel Management
22 Sep 2024 by Kay P, Hotel Management
Thank you, Samantha for taking the time to write us a review—our team endeavors to provide friendly and attentive service at all times. I'm glad you had a great stay at the La Quinta Inn & Suites Pontoon Beach. Hope to see you again soon!
by A verified traveler
Posted 21 Sep 2024
Was very clean and safe
Comment from Hotel Management
22 Sep 2024 by Kay P, Hotel Management
Dear Jacob, Thanks for sharing your words, Our team endeavors to provide friendly and attentive service at all times. I'm glad you had a great stay at the La Quinta Inn & Suites Pontoon Beach. Hope to see you again soon!
by A verified traveler
Posted 13 Sep 2024
coffee is good. breakfast ok. could be better
Comment from Hotel Management
13 Sep 2024 by Stan P, Hotel Management
Dear Roger,Thanks for sharing your words, Our team endeavors to provide friendly and attentive service at all times. I'm glad you had a great stay at the La Quinta Inn & Suites Pontoon Beach. Hope to see you again soon!
by A verified traveler
Posted 11 Sep 2024
Room was spacious and cozy. Staff was okay.
Comment from Hotel Management
11 Sep 2024 by Stan P, Hotel Management
Dear Chadazia,Thanks for sharing your words, Our team endeavors to provide friendly and attentive service at all times. I'm glad you had a great stay at the La Quinta Inn & Suites Pontoon Beach. Hope to see you again soon!
by A verified traveler
Posted 8 Sep 2024
The property manager was the only one at the property and came up to address a stain on our bedding by switching out a new sheets and comforter without hesitation. He went beyond to make us feel comfortable and clean to sleep in stain free bed.
Comment from Hotel Management
9 Sep 2024 by Paul P., Hotel Management
Dear Colby,Thanks for sharing your words, Our team endeavors to provide friendly and attentive service at all times. I'm glad you had a great stay at the La Quinta Inn & Suites Pontoon Beach. Hope to see you again soon!
by A verified traveler
Posted 7 Sep 2024
Clean, quiet, walkable
Comment from Hotel Management
7 Sep 2024 by General Manager, Hotel Management
Dear Corinne,Thanks for sharing your words, Our team endeavors to provide friendly and attentive service at all times. I'm glad you had a great stay at the La Quinta Inn & Suites Pontoon Beach. Hope to see you again soon!
by A verified traveler
Posted 3 Sep 2024
This was a quiet, comfortable hotel with a decent breakfast. Was a bit disappointed in housekeeping: no washcloth and apparently no way to get one. Also no spare roll of toilet paper. But in general, this was a well-kept hotel and a pleasant place to spend a night on a long road trip.
Comment from Hotel Management
3 Sep 2024 by Stan, Hotel Management
Dear Ruth,Thanks for sharing your words, Our team endeavors to provide friendly and attentive service at all times. I'm glad you had a great stay at the La Quinta Inn & Suites Pontoon Beach. Hope to see you again soon!
by A verified traveler
Posted 29 Aug 2024
We were there for about 30 minutes. The chemical in the swimming pool was burning our eyes so we left and they offered me a refund so I am waiting and expecting a refund.
Comment from Hotel Management
29 Aug 2024 by Paul P., Hotel Management
Hello, I just checked in my system that you checked inn at 3 PM and checked out at 4:30PM. We do not provide a refund after being in the room for that long. Sorry to inform you but you will not be getting a refund.Thank you
by A verified traveler
Posted 26 Aug 2024
The room was good. The AC was kinda loud so you gotta have the TV up load so you can hear it. The breakfast was only good enough to make a turd.
Comment from Hotel Management
27 Aug 2024 by Stan, Hotel Management
Dear Michael,Thanks for sharing your words, Our team endeavors to provide friendly and attentive service at all times. I'm glad you had a great stay at the La Quinta Inn & Suites Pontoon Beach. Hope to see you again soon!
by A verified traveler
Posted 23 Aug 2024
Very nice place to stay!
