Ratings based on 45 Verified Reviews
4.6 Room cleanliness
3.4 Service & staff
4.9 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Valsad
Posted 19 Nov 2024
Great property, enjoyed our stay.
Comment from Hotel Management
19 Nov 2024 by Kasa Central West End St. Louis, Hotel Management
Hi Amar,Thank you for your positive rating and for choosing to stay with us. We are delighted to hear that you enjoyed your time at our property. If there are any specific details you'd like to share with us, feel free to do so. Your feedback is crucial in helping us enhance our services. We look forward to hosting you again soon! Best regards, Team Kasa
by A verified traveler
Posted 28 Sep 2024
Parking spaces were small and was exasperated by drivers not parking within the spaces thrreby encroaching on the next space.
Comment from Hotel Management
28 Sep 2024 by Kasa Central West End St. Louis, Hotel Management
Hello Timothy, Thank you for your review and for sharing your feedback! We’re glad you enjoyed your stay overall but understand your concerns about the parking situation. We’ll address this to improve the experience for all our guests. We appreciate your understanding and look forward to delivering a seamless experience during your next visit.Best regards,Team Kasa
by A verified traveler from pittsburgh
Posted 23 Sep 2024
We loved staying at the Kasa and would definitely stay again. Check-in and communication were very easy. We loved getting morning coffee in the lounge. The unit appeared clean but there was residual toothpaste in one of the sinks and the floors left bare feet dirty so I felt I needed to keep my shoes on at all times which doesn’t help the problem. Having some extra seating in the living room for tv watching would have been nice as well. These are just general comments and we would definitely stay again especially given the convenience of location and local amenities. We were in St Louis for a family function and not to spend the entire time in the unit.
Comment from Hotel Management
24 Sep 2024 by Kasa Central West End St. Louis, Hotel Management
Hello Vida, thank you for choosing Kasa! We appreciate your feedback and are thankful for your stay with us. Your input is invaluable. I'm delighted to hear that you enjoyed your experience overall. We will address the cleanliness concerns to ensure a more comfortable stay in the future. We look forward to welcoming you back for another exceptional visit! Best regards, Team Kasa
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Kasa Central West End St. Louis, Hotel Management
Hi Stephen, thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon! Best Regards, Team Kasa
by A verified traveler from Hollister
Posted 7 Sep 2024
Very clean. Well equipped. Lots of towels. Comfortable beds. Good clear communication checking in and out. Quiet clean non smoking building. Great rooftop pool and fitness room. Can’t beat the location. Restaurants, hospital and park all very close. Whole Foods on main level is game changer for quick grab. Highly recommend.
Comment from Hotel Management
17 Sep 2024 by Kasa Central West End St. Louis, Hotel Management
Hi Patrick,Thank you for sharing your experience with us! We are thrilled to hear that you had a fantastic stay. We look forward to hosting you again soon!Best regards,Team Kasa
by A verified traveler
Excellent Location and Helpful
Posted 7 Aug 2024 on HotelsThe check in experience was easy, communication was great. The location felt very safe, right next to the grocery store.
Comment from Hotel Management
17 Sep 2024 by Kasa Central West End St. Louis, Hotel Management
Hello Jessica,Thank you for choosing Kasa! We look forward to hosting you again for another exceptional stay!Best regards,Team Kasa
by A verified traveler
Great condo, perfect location, smooth check-in
Posted 31 Jul 2024 on HotelsThis property was perfect for us, quite literally a turn-key condo apartment. I was very impressed by the attention to detail in the documentation (e.g. check-in instructions) and in the text/website automation for everything from door locks and parking details to late check-out options.
We had a second-floor unit which means there's a bit more light and noise from the street. Nothing worse than you'd expect from any property in the same location, however thick curtains instead of the blinds might have been helpful.
Comment from Hotel Management
17 Sep 2024 by Kasa Central West End St. Louis, Hotel Management
Hi Eric,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We're glad you found the condo great and the check-in process smooth. We look forward to welcoming you back for another unforgettable stay. Thank you for choosing Kasa!Best regards,Team Kasa
by A verified traveler
Posted 14 Jul 2024
Wholefood is downstairs. It was so convenient. I hoped cleaner status. It was expensive but not clean that much. And I stayed in a week but lack of wash detergents.
by A verified traveler
Great location and amenities
Posted 29 Jun 2024 on HotelsGreat location near Forest Park, very comfortable, well-kept apartment. Kasa is very responsive when communicating with them.
Comment from Hotel Management
17 Sep 2024 by Kasa Central West End St. Louis, Hotel Management
Hi Mary,Thank you for your 5-star rating! We appreciate your kind words. We eagerly anticipate the opportunity to welcome you back for another exceptional stay!Best regards,Team Kasa
by A verified traveler
Posted 3 Jun 2024
Great location, very walkable.
The Whole Foods on the first floor was very convenient.
Comment from Hotel Management
12 Jul 2024 by Kasa Central West End St. Louis, Hotel Management
Hi David, Thank you for your positive feedback! We're happy to hear that you enjoyed the great location and the convenience of having Whole Foods on the first floor. Your input is invaluable to us. We look forward to hosting you again soon! Best regards, Team Kasa
