Ratings based on 1,000 Verified Reviews
2.3 Room cleanliness
2.7 Service & staff
2.6 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Terrible Experience
Posted 24 Nov 2019 on HotelsTerrible everything. Don’t bring anything valuable or that you want to keep. There are no safes in room and CCTV is not for YOUR protection.
by A verified traveler from Brisbane
Posted 8 Nov 2019
This building should have been condemned.
It is dirty, unhygienic, nothing works - the staff don’t care and lie. Some very dodgy permanent tenants.
There is nothing good to say - DO NOT STAY HERE!!
by A verified traveler
Posted 1 Nov 2019 on Hotels
Do not stay here! The service is terrible! The place is not clean. The only good thing about the place is the location
by A verified traveler from Chicago
Posted 28 Oct 2019
The rooms were disgustingly dirty and the staff “double booked” our room. When we returned from an evening out, our property had been stolen from our luggage that was left in the room.
by A verified traveler
Posted 18 Sep 2019
Rodent problem. Broken thermostat in both rooms. No washcloths. Shabby rooms.
by A verified traveler
Posted 17 Sep 2019
the hotel was CLOSED.
I have to stay at another hotel.
by A verified traveler
Posted 15 Sep 2019
by A verified traveler
Location is what you're paying for
Posted 10 Sep 2019 on HotelsGreat location! Condition of hotel and the cleanliness is not ideal for 200$ a night. Staff was friendly and within walking distance to the arch. Pool was nice as well! We had the 16th floor but the windows were caked with dirt you couldn't enjoy the view.
by A verified traveler from St. Charles
Posted 5 Sep 2019 on Orbitz
Old, dirty and house keeping was non existent. We had two towels for four people. Called for extra towels never received them. Called again in the morning and still never received them. Waiting for four hours for our infant crib. Finally made it up at midnight after several calls. Thank goodness it was only a one night stand.
by A verified traveler
Posted 4 Sep 2019
Fabulous location at an affordable price. Overall, a good value.