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Best Western Plus The Charles Hotel

3.0 star property
Riverfront hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus The Charles Hotel

Premium bedding, pillowtop beds, in-room safe, desk
Coffee service
Premium bedding, pillowtop beds, in-room safe, desk
Reception
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking included
  • Gym
The current price is P5,923
P6,866 total
includes taxes & fees
Jul 1 - Jul 2

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(49 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(44 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • Historic Main Street - 9 min walk - 0.8 km
  • Ameristar Casino St. Charles - 10 min walk - 0.8 km
  • St Charles Convention Center - 11 min walk - 1.0 km
  • Hollywood Casino Amphitheatre - 4 min drive - 5.3 km
  • Hollywood Casino - 7 min drive - 7.8 km

Getting around

  • Kirkwood Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 11 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Amerisports Bar & Grill - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

Hotel near Ameristar Casino St. Charles
A free breakfast buffet, a terrace, and a firepit are just a few of the amenities provided at Best Western Plus The Charles Hotel. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, express check-out, and a TV in the lobby
  • Luggage storage, smoke-free premises, and coffee/tea in the lobby
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 133 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, Spanish

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  • Parking included
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P6,757 total
includes taxes & fees
Jul 2 - Jul 3
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • On a river
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Does Best Western Plus The Charles Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus The Charles Hotel?

As of Jun 30, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus The Charles Hotel on Jul 1, 2025 start from P 5,922.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus The Charles Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus The Charles Hotel?

Self parking is free at this property.

What time is check-in at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus The Charles Hotel?

Check-out is at 11 AM. Late check-out is available for USD 25.00 (subject to availability).

Where is Best Western Plus The Charles Hotel located?

Situated near the airport, this hotel is within a 15-minute walk of Ameristar Casino St. Charles, Historic Main Street, and Frontier Park. Lewis & Clark Boathouse and Nature Center and St Charles Convention Center are also within 15 minutes.

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Best Western Plus The Charles Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 445 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice, clean and had a decent breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay. Clean and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Cristen

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff ready to help.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Short, easy drive to Convention Center. Very good hot breakfast, lots of options!
Stayed 3 nights in Jun 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Very restful night's sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Misty

Liked: Cleanliness, amenities, property conditions & facilities
Very pleased with these accommodations. Was very clean and beds were comfortable. The guy who checked us in was friendly and personable. The pool was nice. My kids enjoyed that there was a “deep end” 12’!
Stayed 1 night in Jun 2025

8/10 Good

Eustacio

Liked: Amenities, property conditions & facilities
It was quiet and the room size was good.
Stayed 1 night in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located for our planned activities. Dining within walking distance.
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
They served a full breakfast which was great room was clean no problems at all.
Stayed 1 night in May 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze, staff very friendly and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Breakfast offerings were great. The hotel needs modernizing.
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was pretty quick. Our dog was able to stay without a problem. Good size rooms. Elevators were a bit small.
Stayed 1 night in May 2025

10/10 Excellent

DEANNA

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean
Stayed 1 night in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is going through a remodel so there is a bit of the mess but the staff did a wonderful job making our stay delightful.
Stayed 2 nights in Apr 2025

8/10 Good

Bobbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally helpful. We only needed a one night stay and the staff got us in straight away after a problem with Expedia. And, they offered to help in any way they could to make things right. It was a very pleasant stay.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with good selection for dining close by
Stayed 2 nights in Feb 2025

2/10 Terrible

Kevin

Disliked: Amenities, property conditions & facilities
No AC
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Quick and wasy
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable, clean, and great location

Clean room, helpful and nice staff
Stayed 1 night in Dec 2024

4/10 Poor

Dolores

Disliked: Cleanliness, amenities, property conditions & facilities
All the carpeting looked dirty and needs a deep cleaning or be replaced.The room fridge was leaking ice chips & water dripping (I needed to put a towel inside) Toilet is way too low. Also, the wash basin. Shower water spray was a joke. Tub water was not draining properly. The breakfast was NOT good. Coffee machine was broken.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here alot its affordable quite and clean will continue to stay here occasionally love this hotel
Stayed 1 night in Dec 2024

6/10 Okay

Luis

Disliked: Property conditions & facilities
When i arrive the front desk girl doesnt have any customer service skills, she was on her ear piece talking to her friend while checking me in.
Stayed 1 night in Jun 2025