Ratings based on 733 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 8 Nov 2024
Noisy
Comment from Hotel Management
12 Nov 2024 by Guest Relations, Hotel Management
Dear Mohamed,We appreciate you taking the time to leave us your feedback. Your noise concerns have been noted and will be discussed internally so that improvements can be made where necessary. Please consider giving us another chance soon; we're confident that we can impress you.
by A verified traveler
Posted 6 Nov 2024
by A verified traveler from Clinton
Posted 9 Oct 2024
The room was okay but need updating.
Comment from Hotel Management
10 Oct 2024 by Manager, Hotel Management
thank you for staying with us
by A verified traveler
Posted 22 Aug 2024
Dirty room
Comment from Hotel Management
22 Aug 2024 by Manager, Hotel Management
thank you for staying with us
by A verified traveler
Not a happy camper
Posted 16 Aug 2024 on HotelsLet me begin by saying the reason the room was purchased was because the town we live in had a string of bad storms and the power had been off fora while and was going to be out for a while due to storms. It was not terrible believe it or not we have seen worse, however they had to give a different room because there was not one single comforter on the beds in that room. After reading rooms it was the exact same situation in the new room. I was overall not at all impressed. The amount of money that was paid for the room was absolutely a rip off. NEVER AGAIN!!!!!!
Comment from Hotel Management
21 Aug 2024 by Guest Relations, Hotel Management
Dear Michelle,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any issues with the accommodations and amenities that you received during your visit. Our team is dedicated to improving for the future, so we'll be sure to look into all of your comments internally and make changes where necessary. Thank you, and we hope you will consider giving us another chance soon; we're confident that we can impress you.
by A verified traveler
Crack Hotel
Posted 9 Aug 2024 on HotelsIt was a very old, not kept up to date hotel with homeless people in the parking lot and across the street. There wasn’t an iron or, of course an ironing board, the bath tub was stained, had to ask for common supplies, I.e., towels and drinking cups. Would not recommend and definitely would not stay there again. It was very disappointing.
Comment from Hotel Management
10 Aug 2024 by Manager, Hotel Management
sorry for the inconvenience
by A verified traveler
Okay in a pinch - Cleaning could be better.
Posted 17 Jul 2024 on HotelsRoom I was given had dirty sheets, dirty towels and mold on the shower curtain.
When I went down to speak to the man who checked me in, another worker was there and pit us into another room, but that room aldo had dirty towels! He did get clean ones for us, but the staff cleaning the laundry and rooms needs to do better.
Comment from Hotel Management
21 Jul 2024 by Manager, Hotel Management
thank you for staying wit us
by A verified traveler
Posted 14 Jul 2024 on Hotels
Not so good not that well taken care of lots of no good people around
Comment from Hotel Management
19 Jul 2024 by Guest Relations, Hotel Management
Dear Larry,Please accept our apologies for any inconvenience you experienced during your recent stay. What you've described does not reflect the level of quality we strive to provide our guests. Rest assured, we will share your comments with our team to ensure we are meeting our high standards of hospitality going forward. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
by A verified traveler
Posted 28 Jun 2024
Comment from Hotel Management
30 Jun 2024 by Manager, Hotel Management
Thank you for staying with us
