Ratings based on 670 Verified Reviews
4.3 Room cleanliness
3.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
Was clean and the beds were extremely comfortable.
Comment from Hotel Management
18 Oct 2024 by Author, Hotel Management
Dear guest,
Thank you very much for your positive review.
It is nice to know that you felt comfortable with us and had a good time.
We are already looking forward to your next visit.
With kind regards,
Your team from the VIVA Hotel Lübeck
by A verified traveler
Posted 21 Jul 2024
No receptionist on the property, all digital
by A verified traveler
Fine if you're just looking for a bed for a night
Posted 12 Jul 2024 on HotelsThe pictures on this site were not really reflected in the actual room. The room was a small desk and a simple bed, and also naturally a toilet and a shower.
The room was not filthy, but not exactly clean.
There was only a partial covering of the window and outside is some sort of industrial site that was a little noisy from early morning on.
It was fine for me as I just needed a place to rest for the night, but I probably wouldn't stay there long if I was visiting Lubeck.
by A verified traveler
Posted 1 Jul 2024
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 16 May 2024
Alles war gut
by A verified traveler
Posted 23 Mar 2024 on Hotels
by A verified traveler
Posted 8 Sep 2023
by A verified traveler
Poor experience
Posted 3 Aug 2022 on HotelsThe Check in was a bit confusing that you have to go to another building, and we chose a room with sofa bed specifically because we have a kid, but there was no bed lining for the sofa bed, so we had to call the reception to get it fixed.
We stayed for two nights though they didn’t clean our room or empty the trash or exchange our towels at all even we did follow the instructions to throw them on the floor. We tried to call reception again to get some new towels, though give up after couldn’t reach them after couple of calls.
Also in general we probably got the worst room, ground floor, right next to the smoking area and the big road, and the weather was so hot we had to leave the window open.
by A verified traveler
Good for a business stop over
Posted 2 Feb 2022 on HotelsGood hotel to stop overnight for business. The room was clean and had everything I needed.
Shower was great, bed comfy
I was driving a large van so it was very useful that I could park easily
