Ratings based on 76 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
Limited options for breakfast. No complementary drink or simply water to drink in the rooms.
Comment from Hotel Management
30 Oct 2024 by Scott , Hotel Management
Thank you for your feedback. We appreciate your support. Next time, please feel free to speak with our staff about breakfast options - best if done the night before. We're happy to prepare whatever you like, as long as we have the provisions. Drinks are always available at our front desk. Be sure to send me a message when you want to return. We look forward to seeing you again.
by A verified traveler
Posted 30 Sep 2024
.
Comment from Hotel Management
2 Oct 2024 by Scott , Hotel Management
Thank you for your feedback and taking time to share. We look forward to continued satisfaction and your next visit.
by A verified traveler
Posted 9 Sep 2024
No apparent breakfast facilities; floor of room not cleaned; generally unclean with dusty drawers
Comment from Hotel Management
9 Sep 2024 by Scott, Hotel Management
Melinda, thank you for bringing this to our attention. Your comments are in sharp contrast to the feedback which we got from George and your last visit with us. Despite this, we will uncover any inconsistencies with our standards and fix them immediately. Please contact me directly, prior to your next booking. We will ensure that your experience is different. Thanks, again.
by A verified traveler
Posted 1 Sep 2024
Great potential. However, the washroom in our room wasn't cleaned and lacked toilet paper. The shower had hair and particles. The floor wasn't swept or mopped either.
Other than that, the property has great potential. It's very conveniently located. Close to the breath. Great vibe.
Comment from Hotel Management
2 Sep 2024 by Scott, Hotel Management
Julie Ann, thank you for taking time to share your experience and provide feedback. We will immediately address and review your concerns with our staff and resolve how much different this is from what we discussed. And it will not happen again. It really is a wonderful place in a great location. Thank you again.
by A verified traveler
Posted 24 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Scott , Hotel Management
Andy, thank you so much for your feedback. We're happy that you had a good stay. And we look forward to your return!
by A verified traveler from Owings Mills
Posted 21 Jun 2024
Good value for the price.
Comment from Hotel Management
21 Jun 2024 by Scott, Hotel Management
Jean, thank you so much. We loved having you stay with us and this is exactly what we strive to be - a great value option. People need to be able to find a good accommodatiin at a fair price - and that's what we try to be. Thank you for appreciating us because we really appreciate you. And we look forward to your next visit!
by A verified traveler
Posted 7 Apr 2024
The air-conditioning and hot water was fully functional in the room. The taxi services to an from the hotel was also excellent.
Comment from Hotel Management
8 Apr 2024 by Scott, Hotel Management
Kenyah, your comments are greatly appreciated. We work with a number of local service providers (like taxi drivers) to provide out guests with comfort and confidence when they go about their business during their stay. Likewise, we have a great maintenance network to ensure comfort and ease in the room. We're looking forward to your next visit.
by A verified traveler
Posted 27 Mar 2024
It was nice
Comment from Hotel Management
8 Apr 2024 by Scott, Hotel Management
Brittney, thank you for sharing your nice stay with everyone. We take great pride in being a nice place to stay and hope to see you again soon.
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Scott, Hotel Management
Joelle, thank you for your post. We were very happy to be able to provide you with the late check in. And it was helpful to have kept in regular communication with you. We would love some more specific feedback from you. Please contact me anytime. Hope to see you in your next stopover.
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
11 Mar 2024 by Scott, Hotel Management
Shavaun, thank you for sharing your feedback. We appreciate your business and the girls loved having you here. If there was anything which we could have done to improve your experience, please reach out to me with specifics. Otherwise, we hope that we met your expectations and that you found good value with us. Hope to see you again soon
