Ratings based on 661 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
What we didn’t like was the shower. There was no water pressure and took forever to shower. It was horrible to say the least.
Comment from Hotel Management
5 Nov 2024 by Danica Yarde, Hotel Management
Dear HollyThank you for taking the time to share your feedback with us, we are never happy when we read that we have not met guest expectations. I am truly sorry that you had this experience but glad that you informed us as we have since resolved this matter. We truly appreciate your high rating given the aforementioned, again we do extend our sincerest apologies. We hope to have another opportunity to welcome you back where our team would endeavor to give you a wonderful holiday experience. Warm regardsDanica Yarde Executive Assistant Manager
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Danica Yarde, Hotel Management
Hello TriciaWe are happy when we receive high ratings from our guests which speaks to the positive experience that they would have had with us. Thank you for taking the time to provide us with feedback, we truly appreciate it. We hope to have another opportunity to welcome you back to Divi Southwinds Beach Resort on your next visit to beautiful Barbados. Warm regardsDanica YardeExecutive Assistant Manager
by A verified traveler
Posted 24 Oct 2024
The suites at the property offer extra space to stretch out a little for the price of a regular room. The hotel staff are very helpful and accommodating.
Comment from Hotel Management
5 Nov 2024 by Danica Yarde, Hotel Management
Hello Craig Thank you for taking the time to share with the world of travelers what a wonderful experience you had with us. We truly appreciate your special mention of our well-appointed and spacious rooms in addition to our diligent team who takes pride in serving our guests. Thank you once again for your feedback, it is very important to us.We look forward to another opportunity to welcome you back to Divi Southwinds Beach Resort. Warm regardsDanica Yarde
by A verified traveler
Posted 7 Oct 2024
Recently enjoyed our stay here. The rooms were clean and comfy, and quiet. The rooms are a bit dated but we had everything we needed for a comfortable stay. One thing I would hope to see next time is to update the tvs because they were old, there was only 8 channels and the tv in the living room didn’t work. Room service would be a great addition as well. Overall, we would definitely stay here again.
Comment from Hotel Management
12 Oct 2024 by Danica Yarde, Hotel Management
Dear Sacha We are elated to read that you have enjoyed your stay with us and truly appreciate your feedback which I will share with the team. Thank you for your special highlight of our clean and spacious rooms which are well appointed. We look forward to welcoming you on your next visit to beautiful Barbados. Warm regardsDanica Yarde Executive Assistant Manager
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Danica Yarde, Hotel Management
Dear Shakayle Thank you for taking the time to share a review on your stay with us. We truly apologize that we did not meet your expectations in every aspect of your stay and wished we had an opportunity to address any concerns you might have had while you were with us. We hope to have another opportunity in the near future to give you a lovely holiday experience. Warm regardsDanica Yarde Executive Assistant Manager
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
8 Oct 2024 by Danica Yarde, Hotel Management
Hello Chevon Thank you for taking the time to share feedback with us on your recent stay. We are never happy when we read that we have not met or exceeded the expectations of our guests and wish we had an opportunity while you were here to address the areas where we fell short. Please accept our sincerest apologies. We hope to have another opportunity in the near future to welcome you back where our team will endeavor to give you a lovely holiday experience. Warm regardsDanica Yarde Executive Assistant Manager
by A verified traveler
Posted 19 Aug 2024
Facility is spacious convenient and has beautiful beach front amenities.
Resort is showing some degree of wear and though still comfortable to stay, could potentially do with some added attention.
left a prompted Expedia review associated to a late check in and inconsistent AC temperatures in my room and was then contact by the Hotel staff which was awkward
Comment from Hotel Management
26 Aug 2024 by Danica Yarde, Hotel Management
Dear Nicholas Thank you for choosing Divi Southwinds as your desired accommodation while vacationing in Barbados. We appreciate your highlight of our beautiful and convenient location. Please accept our apologies as its never our intention to make guests feel awkward or any discomfort, especially if there are any special requests or concerns. We appreciate any opportunity to address any unmet expectations or facilitate the needs of our guests. Once again thank you for your feedback and for your special highlights. We hope to have another opportunity to welcome you back in the near future. Warm regardsDanica Yarde
by A verified traveler
Posted 14 Aug 2024
Stay here for Cropover and was a nice stay. Nice room and resort. Close to Dover beach and right by the Gap. Everything needed is easily accessible and walking distance
Comment from Hotel Management
19 Aug 2024 by Danica Yarde , Hotel Management
Hello Lesmond We are happy that you have enjoyed your Crop Over holiday with us. Thank you for your positive review, we appreciate your special mention of our well appointed rooms on our beautiful resort and convenient location.We look forward to another opportunity to welcome you back in the near future. Warm regards Danica Yarde
by A verified traveler
Posted 8 Aug 2024
Great
Comment from Hotel Management
9 Aug 2024 by Danica Yarde, Hotel Management
Dear Ossia We are happy to learn that you have had a great stay with us and appreciate your high rating. We look forward to another opportunity to welcome you back to Divi Southwinds for another great holiday. Warm regardsDanica Yarde
by A verified traveler
Posted 4 Aug 2024
The staff at checkin are so polite and friendly. I don’t remember the 2 ladies names at the front desk, but their smiles were so welcoming. I was celebrating my birthday and was in awe when I opened my door and saw how they beautifully decorated my room. I will definitely be staying there anytime I visit Barbados again. I felt safe when I walk on and off the property with my daughter to get food and to buy souvenirs…
Comment from Hotel Management
6 Aug 2024 by Danica Yarde, Hotel Management
Dear Sharmaine Thank you for choosing Divi Southwinds Beach Resort as your preferred vacation accommodation and to share in your special celebration. We truly appreciate your special mention of our diligent staff who take pride in ensuring an unforgettable experience. I will share this sentiment with them as they do feel extra special when they are mentioned. Thank you once again for sharing your review with the world of travelers we hope to have another opportunity to welcome you back in the near future for another lovely holiday. Warm regardsDanica YardeExecutive Assistant Manager
