Ratings based on 984 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Beautiful property, upscale neighborhood and shopping. Dining options were out of this world.
Comment from Hotel Management
16 Dec 2024 by Themis Gala, Hotel Management
Dear Valued Guest,Thank you so much for your excellent review! Your kind words truly warm our hearts and serve as a wonderful reminder of why we are so passionate about what we do.At our hotel, we take great pride in maintaining the highest standards to ensure our guests enjoy a luxurious and memorable experience. Our dedicated staff works tirelessly to provide exceptional service, and it brings us immense joy to know their efforts made your stay special.We are delighted to have had the opportunity to welcome you and sincerely hope to see you again soon for another wonderful visit.Warm regards,Themis GalaHotel Duty Manager
by A verified traveler
Posted 15 Dec 2024
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Comment from Hotel Management
15 Dec 2024 by Themis Gala, Hotel Management
Dear Mr. Adnan,Thank you so much for your kind feedback. We truly appreciate your comments and are delighted that you had an enjoyable stay with us. At Vivaldi Hotel, we pride ourselves on maintaining the highest standards of service and proficiency to ensure each guest enjoys a memorable and comfortable experience.We would be thrilled to welcome you back in the future and look forward to providing you with another exceptional stay.Wishing you all the best, and we hope to see you again soon!Warm regards,Themis GalaHotel Duty Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
11 Dec 2024 by Themis Gala, Hotel Management
Dear Mr. Adam,Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us. Your thoughtful comments are a great reward for all of our efforts to provide the highest standards of service and comfort to our valued guests.At Vivaldi Hotel, we consistently strive to ensure that every guest enjoys an exceptional stay, from our luxurious amenities, including the indoor heated swimming pool, hammam, sauna, jacuzzi, and rich breakfast, to our dedication to impeccable service. It’s always a pleasure to know that our efforts are recognized.We are grateful for your support and look forward to welcoming you back for another memorable experience.Warm regards,Themis Gala Hotel Duty Manager
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 14 Oct 2024
by A verified traveler
Posted 24 Sep 2024
I like how close by a lot of things were and that other things were a nice walkable distance and easy to locate.
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 15 Sep 2024
The location has a great location for nightlife and transport connections. The room was nice and with nice furniture. The housekeeping was great with attention to detail. The only downside is some common areas are outdated around indoor pool and sauna areas
Comment from Hotel Management
15 Sep 2024 by GR, Hotel Management
Dear Marius,Thank you for taking the time to share your feedback. We were sorry to read that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these comments very seriously and that we will make sure these issues are addressed in the future. In the meantime, your comments have been shared with senior management for review.Thank you for being loyal to us and we sincerely hope to see you again in the future.Kind regards,DM
by A verified traveler
Posted 8 Sep 2024 on Hotels
Comment from Hotel Management
8 Sep 2024 by GR, Hotel Management
Dear Seth,The Management of the hotel would like to thank you for choosing our hotel for your stay whilst in Malta and for sharing your feedback. We were pleased that you enjoyed the location of the hotel, right in the centre of it all and we were delighted to learn that you enjoyed your holiday with us and that you found our hotel lovely to stay in. Whilst thanking you once again, we hope to have the opportunity to welcome you back to Malta and of course to our hotel. Sincere regards,DM
by A verified traveler
Posted 5 Sep 2024 on Hotels
Comment from Hotel Management
5 Sep 2024 by GR, Hotel Management
Dear John,Thank you for taking the time to rate us. We were sorry to see that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these ratings very seriously and if you shared with us where we failed you, we would have tried to address these issues in the future. We apologise if we have caused you any inconvenience.Thank you for staying with us and we sincerely hope to see you again in the future.Kind regards,DM
