Ratings based on 1,186 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Stoney Creek Hotel saved the day. We came to St. Joseph, Missouri to see the Mosaic Mural art installation for my grandsons 10th birthday. For reasons unknown to us, the art work was missing the section that my grandson participated in.
After a 5 hour drive across 2 States, we were all tired and cranky. We would have never guessed something like this would happen, and we didn’t have a back up plan.
Thank goodness we chose Stoney Creek for our overnight stay. The heated indoor/outdoor pool came to the rescue. The kids loved this hotel. Beautiful koi ponds and the Big Buffalo in the courtyard made for perfect pictures and the free breakfast the next morning was top notch. The kids enjoyed the pancake machine and the adults loved relaxing by the fireplace. You seriously saved our trip Stoney Creek and staff. We will return soon and hopefully see the completed art installation and look forward to some more fun in the pool.
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Comfortable bed and decent breakfast
Pool was a little dirty but had a nice stay
Comment from Hotel Management
18 Nov 2024 by Kerra Flatt- General Manager, Hotel Management
Thank you for your feedback! We're glad to hear you enjoyed the comfortable bed and decent breakfast during your stay. We appreciate your note about the pool's cleanliness and will address this with our team to ensure it meets our standards. We hope to welcome you back soon for another great experience!
by A verified traveler
Posted 16 Nov 2024
Very clean, modern nice rooms. Friendly staff. Nice breakfast.
Comment from Hotel Management
18 Nov 2024 by Kerra Flatt- General Manager, Hotel Management
Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you enjoyed our clean and modern rooms, as well as the friendly service from our staff. It’s always our goal to create a welcoming atmosphere for our guests.We’re also glad you liked the breakfast! We strive to offer a variety of delicious options to start your day off right.Your kind words mean a lot to us, and we hope to welcome you back soon for another great stay!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Kerra Flatt- General Manager, Hotel Management
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your support. If you have any further feedback or need assistance in the future, please don't hesitate to reach out!
by A verified traveler
Posted 14 Nov 2024
This property was unique. Tv was the only issue I had. It kept losing its signal and I had to unplug and reset the cable box.
Comment from Hotel Management
18 Nov 2024 by Kerra Flatt- General Manager, Hotel Management
Thank you for your feedback! We're glad to hear you found our property unique. We apologize for the inconvenience with the TV signal and appreciate you bringing it to our attention. We'll look into this issue to ensure a better experience for future guests. We hope to welcome you back soon!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Kerra Flatt- General Manager, Hotel Management
Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and we appreciate your support. If there’s anything else we can do for you in the future, please let us know!
by A verified traveler
Posted 12 Nov 2024
Wonderful place to stay!
Comment from Hotel Management
18 Nov 2024 by Kerra Flatt- General Manager, Hotel Management
Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay with us. We look forward to welcoming you back soon!
by A verified traveler
Posted 12 Nov 2024
The stay was a nice Sunday getaway for my girlfriend and I.The staff was very welcoming and friendly. My only complaint is that when we booked the hotel we were really looking forward to the pool area. The pool was really cold and the hot tub wasn’t hot, and the water felt really acidic in the hot tub. Luckily we booked a room with a jacuzzi, if we had not, we would have been out of luck. Overall would highly recommend, just hope they get the pool situation figured out.
Comment from Hotel Management
18 Nov 2024 by Kerra Flatt- General Manager, Hotel Management
Thank you for your feedback! We're glad to hear that you enjoyed your Sunday getaway and found our staff welcoming and friendly. We appreciate your comments regarding the pool and hot tub; we take guest comfort seriously and will address these concerns promptly. It's great that you had a jacuzzi in your room as an alternative! Thank you for recommending us, and we hope to welcome you back soon for an even better experience.
by A verified traveler
Posted 11 Nov 2024
Great spot to stay!!
Comment from Hotel Management
18 Nov 2024 by Kerra Flatt- General Manager, Hotel Management
Thank you for your enthusiastic review! We're thrilled to hear that you had a great stay with us. We look forward to welcoming you back in the future!
