Ratings based on 507 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
by A verified traveler
Not my choice
Posted 26 Feb 2024 on HotelsThis use to be a nice place in the past so we came back and it’s dirty, mold in the bathroom, no hot water, coffee just out of the kitchen cold. The toilet tank took too long to fill to flush. Saggy hall carpets. Terrible and will never stay there again.
by A verified traveler
Posted 2 Oct 2023
Room smelled musty and felt humid. Bathroom ceiling had mold on it — the bathroom smelled musty & moldy. An overall lack of attention to detail in cleaning and maintenance!
by A verified traveler
They are terrible!!!
Posted 15 Sep 2023 on HotelsI paid through hotels.com for the room. When I got there, they took my card for the $100 incidentals and gave me the keys. Five minutes later, they called to let me know that the third party payment didn't get to them and they needed me to pay for the room. I called hotels.com while in the lobby and while waiting on hold, the person behind the desk called several other people to tell them their payments had declined, as well. THEN, they wouldn't cancel my reservation and now I have no onekey and no refund!
by A verified traveler
Posted 22 Aug 2023
Dirty room and the hotel it's self was just gross. The carpet felt gross wouldn't walk around barefoot.
by A verified traveler
Posted 13 Aug 2023
The suites are what other places just call rooms.
by A verified traveler
Posted 31 Jul 2023
The property is in dire need of a deep cleaning/refurbish for all areas. The carpet throughout the facility is so dirty it is slick. Same goes for the furniture. The pool deck was very dirty, the paint in the pool is peeling, the water was not heated and there is no hot tub as advertised. They didn't have enough bath towels in the entire motel to give extra towels for our family of four OR supply towels for the pool. The lobby bathrooms were closed/locked with signs on them that stated "For Employee Use Only". So if your room bathroom was in use or you needed the bathroom at the pool you were just out of luck. The hotel staff were indignant and rude about the lobby bathroom closure and refused to open it for use. They did not tidy the room up daily, restock coffee or take the trash. I would absolutely NOT recommend this motel.
by A verified traveler
Posted 18 Jul 2023
The girls at the front desk was very nice but not real good with the check in. After I got to my room she called me back down telling me my card, repeating the last 4 digits did not go through. First of all the last 4 numbers she repeated were not on that card or any card I have.
And it did go through just fine I just think she failed to put it in properly. Like I said though, she was really nice.
by A verified traveler
Posted 17 May 2021 on Orbitz
The staff was nice and helpful. My only complaints would be the did not come into the room and pick up trash or change the towels, We were there 4 nights and not one day did they exchange towels. We also had to run down to the lobby for toilet paper.
by A verified traveler from las vegas
Posted 16 Jan 2020
Very reasonable & nice. Staff was nice and convieient location.
Comment from Hotel Management
20 Jan 2020 by Marc Jacobs-General Manger, Hotel Management
Thanks so much for your feedback, we do hope that you will stay with us again in the future.
