Ratings based on 485 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Property is old, but properly maintained.
by A verified traveler
Posted 17 Nov 2024
I would like to say my holiday was very good but I had my spare ray ban sunglasses stolen from my bag and I didn’t realise until I reached Trinidad. I would like to let you and all the customers know.
Comment from Hotel Management
18 Nov 2024 by Management , Hotel Management
Dear Mr Patel, We are pleased to hear that you enjoyed your holiday overall.Regarding the sunglasses, we have located them in the drawer of your room and they are presently stored at the front desk. However, we were quite surprised to see your review on Expedia, especially as we were not contacted beforehand to clarify the situation. Your review mentioned theft without us being given the opportunity to address it, which has unfortunately led to some serious consequences, including putting the maid who cleaned your room in a very difficult position.We always strive to ensure our guests have a positive experience and are disappointed that this misunderstanding occurred. We hope this clarifies the situation, and we look forward to hearing from you.Kind regards,
by A verified traveler
Posted 17 Nov 2024
All I can say is excellence at its best! The staff was amazing from beginning to the better sweet end. The safe was warm, friendly and caring. The room was excellent. The view was amazing. The food wow just delicious from breakfast, the lunch, the dinner and the drinks all amazing. I will be returning very soon! My new home in Antigua.
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Lovely resort with brilliant setting, pool and private beach. Restaurant is okay but not amazing and not a huge amount of other local restaurants near by. Staff are friendly but room did have a toilet that didn’t flush effectively and a broken door to balcony
by A verified traveler
Posted 15 Nov 2024
Nice quiet resort. Great for relaxing. I would like to have music at the pool, nightly entertainment and more food options.
by A verified traveler from Wendell
Posted 13 Nov 2024
We selected this resort in order to be able to chill-out for 5 days after a particularly stressful month prior. It proved to be just the right choice, with peace all around us and some very welcome spots around the property where we could totally relax when we wanted. At other times there were plenty of opportunities to interact with other guests in the bar and restaurant areas. The staff were superb and Restaurant Manager Ellen ensured our celebration of my wife’s birthday was very memorable. Well done, everyone!
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 10 Nov 2024
The perfect quiet and relaxing getaway! We will definitely be back
by A verified traveler
Posted 7 Nov 2024
Property is lovely,(we were all inclusive), food is great, could prove pricey if not all incl. Drinks were free flowing and never too much trouble to prepare. Staff are all lovely and extremely helpful. Only problem is it is a little isolated 15 mins in a taxi to Dickenson bay and 20to 30 mins to St. Johns and shops.
