4/10 Poor
Judith
Traveled with family
Apr 1, 2024
The apartment was comfortable, the problem was around communication and planning on the part of the owner. Vrbo told us check out was at 11 but the owner insisted that we vacate by 10am. When we arrived the apartment was not clean and we had to contact the owner to get it cleaned. The pillows were so flat, i was uncomfortable every night. When the day came for us to check out, the cleaning lady started banging on the door at 9am demanding that we leave the premises. Then the owner started calling and telling us to leave. It was a stressful experience and I have never felt so harassed in my life. Although it is a lovely location, the check in and out process left me with an unpleasant taste in my mouth. Additionally, the security guard was aggressive with my husband when he saw him sitting by the pool in the evening. I would never deal with this owner again and I would not recommend it to anyone.
Judith
Stayed 4 nights in Mar 2024