Ratings based on 190 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
This is a hotel with has bare minimum. I’m not sure how it was rated as a three star hotel. There is couch, coffee maker, microwave or anything else normally provided by a regular hotel. The room has a narrow table, a plastic chair and the smallest refrigerator ever seen. It provides a piece of soap and a 2 in 1 shampoo, a few plastic cups. That’s it. The hotel does provide beach chairs and a small cooler but the cooler in our room is so dirty and old that we don’t want to touch it. It The smallest refrigerator I’ve ever seen. No gym, no pool. There is a restaurant which provides decent food. The hotel advertises with providing continental breakfast but it’s really just a piece of bread and a cup of coffee. We were there during the busy holidays and I waited for half an hour to get my “breakfast”. Not worth it at all. The sheet on the bed seems to have been used millions of times. It looks very old.
Our room was not cleaned well. Not sure it’s just us. There was hair in the sink. The surface of furnitures was dirty. The worst is the shower curtain. There were lots of black molds on it. We talked to the front office lady. She seemed to be frustrated with the cleaning lady and called her back to clean up. The location is great. Quiet and walkable to downtown. Overall it’s quite disappointing for a three star hotel in the price range of $250 - 300 per night. It’s more like a hostel style lodging with private rooms.
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Michele, Hotel Management
Happy to hear you enjoyed your stay.Hope to see you again in the near future.Thank you,Michele
by A verified traveler
Posted 25 Dec 2024
A good affordable place with basic amenities. Roosters crow all night long. Location is very good and walkable to the restaurants in Cruz bay.
Comment from Hotel Management
28 Dec 2024 by Michele, Hotel Management
Thank you.Hope to see you again!!Michele
by A verified traveler
Posted 21 Dec 2024
Room was perfect for solo traveler and the restaurant was fantastic!
Comment from Hotel Management
23 Dec 2024 by Michele, Hotel Management
Thank you!!
by A verified traveler
Posted 15 Dec 2024
THE ROOM WAS IMMACULATE AND VERY NICELY DECORATED. THE ADJOINING RESTAURANT HAD A SIMPLE MENU OF EXTREMELY WELL-PREPARED FOOD, INCLUDING A SMALL BUT DELICIOUS COMPLEMENTARY BREAKFAST FOR WITH DEIXIOUS SWEET BREAD. ONLY A SHORT BUT HILLY WALK FROM THE FERRY TERMINAL.
Comment from Hotel Management
23 Dec 2024 by Michele, Hotel Management
Thank you for your kind words.Have a great day!!Michele
by A verified traveler from Weymouth
Posted 15 Dec 2024
by A verified traveler
Posted 14 Dec 2024
Rooster crows all night outside window
by A verified traveler
Posted 13 Dec 2024
The staff is simply amazing
Comment from Hotel Management
28 Dec 2024 by Michele, Hotel Management
Thank you for your kind words.Hope to see you again in the near future.Michele
by A verified traveler
Posted 11 Dec 2024
So convenient to Cruz Bay.
Comfortable room, Comfortable bed.Quiet AC.
Friendly staff. The continental breakfast was sufficient for my tastes. Coffee shop next door had great coffee and sandwiches for lunch.
This was a good choice for a solo female. Felt very safe.
Comment from Hotel Management
28 Dec 2024 by Michele, Hotel Management
We are glad to hear you enjoyed your stay.Please let us know if we can assist you in the future.Michele
by A verified traveler
Posted 1 Dec 2024
Always a fantastic stay at the Tamarind! The team that keeps this boutique hotel and restaurant going is one of the hardest working, friendly, and hospitable teams I've ever known. All the rooms are very clean. The shared bathrooms are kept very clean as well. The location is perfect and very easy!. Make sure you eat at the restaurant, breakfast, lunch and dinner. All very good. If you catch a night for barbecue it is outstanding. Make sure you don't miss it!. Enjoy the courtyard in the evening. Stephanie and team have gone to great lengths keeping beautiful flowers and plants growing and thriving. St. John is very lucky to have such a wonderful little hotel and group of people keeping it nice.
Comment from Hotel Management
28 Dec 2024 by Michele, Hotel Management
Thank you!!!
