Ratings based on 271 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
We had such a great stay at this hotel. So quiet, safe and the staff goes out if their way to accommodate us. We highly recommend it.
by A verified traveler
Posted 24 Sep 2024
Such a convenient location! Walkable to restaurants, bars, safari taxis and the ferry. Staff was so kind and accommodating - providing umbrellas during the evening showers, beach chairs, floats, etc! We’re looking forward to our next stay!
by A verified traveler
Posted 4 Aug 2024
by A verified traveler from Southwest City
Posted 3 Aug 2024
The property was great- and the staff was too. We were originally supposed to be in an upstairs room but when they saw how much luggage we (over)packed, they sweetly moved us to the first floor. Walking distance to all the restaurants, shopping and ferry port. Note that parking in Cruz Bay is really scarce and kinda procey ($40/day-ish)
by A verified traveler
Posted 31 Jul 2024
The staff was very helpful with knowledge of island and customer service.
by A verified traveler
Posted 31 Jul 2024
The front desk staff were excellent and supportive. They made the vacation much nicer. I loved my stay.
by A verified traveler
Posted 22 Jul 2024
I would highly recommend staying at Cruz Bay Boutique to anyone looking for a few nights on St. John. The staff is very welcoming, the location is super convenient (a few minutes from the ferry and taxi hub), and includes coffee/food in the morning to help start your day. There are many restaurants in a walkable area near the hotel, including a fabulous steakhouse called Dave & Jerry's that's literally next door. Be aware that the rooms are fairly small (especially the shower), there is no pool, and that you may need to climb stairs. That said, the rooms were clean and comfortable, the AC worked, and checkin/checkout was hassle free.
by A verified traveler
Posted 1 Jul 2024
The Boutique hotel was a perfect location downtown. The staff were so nice giving us suggestions for restaurants and beaches. Everything was walkable from the hotel. We will be back!!
by A verified traveler
Posted 1 Jul 2024
This was a great property for our recent trip to St. John. Our room was clean and air conditioned, with a big shower. Loved how close it was to all of the best restaurants, the ferry, and shopping. Denise and Victoria were fantastic in helping with check in and making sure we had all of the the information and amenities we needed!
by A verified traveler
Posted 26 Jun 2024 on Hotels
