Ratings based on 28 Verified Reviews
4.0 Room cleanliness
3.5 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Easy to check in
Posted 16 Sep 2020 on HotelsReally good
Comment from Hotel Management
14 Oct 2020 by Olivia, Hotel Management
Dear Sandy
Thank you for your nice feedback.
Best regards
by A verified traveler
Nice place to stay
Posted 24 Dec 2018 on HotelsThe apartment is very comfortable. It is not fancy, but provides everything you would expect from a short term apartment rental. A super market and tram line are within a few minutes walk. About ten minute walk into downtown Basel.
by Martin
Met my needs for a work week in Basel
Posted 30 Jul 2017 on HotelsGreat location for my needs (near office). Good space and value for money. Not luxury by any stretch of the imagination, but clean, functional and the beds were comfortable. Very close to the river, so nice opportunities for walking and relaxing alongside it. Wifi was an issue. When I eventually got access (I had to pay - it was not free as advertised) it was patchy.
by A verified traveler
Not for families
Posted 17 Jul 2017The location was good but the building was of 5 floors without an elevator and we were in the fifth floor which was very difficult for carrying the luggages. The was no parking for the car and had to pay €2 every 90 min from 8 am till the time we are out. The floor of the apartment was old and noisy. There was no air conditioner so we open the window and the road was very noisy. On our check out, we were ready at 10:30 am but the people for cleaning the apartment were standing on the door and asked for €5 additional to wash the plates in the kitchen !!
by A verified traveler
Posted 2 Dec 2016 on Hotels
obtaining key by using the code worked well - the room number is on the key (which I did not notice at first as it was dark) so was confused as to which room was mine. all worked well, spacious and good kitchen. not in centre but easy access by tram. good location for the work I was doing.
by A verified traveler from Reading, UK
Terrible staff
Posted 8 Sep 2016
Pros: Rooms are spacious.
Location: Didn't go out to see whats around because couldn't climb up again.
First I was not int informed the apartment was on the 5th floor without a lift. If known I would not book it at all. On arrival when tried to collect the key the code given was not working. Had to call them and given another no. which worked. This process took about ten minutes to complete. Then I called to ask whether we can get another apartment in a lower floor of the block. I was passed on to several people and at last told they will call back in 5 minutes. We were waiting on the road outside for 45 minutes, but no one called. They didn't have the courtesy to tell us that they were unable to offer an alternative. I tried to call but the receptionist didn't want to say what's going on, she just passed the call to someone who never spoke! I had to spend a lot for telephone calls, which needs to be added for my cost of the room. At the end we decided to do the climbing, and it stopped us going out for dinner. When tried to cook there wasn't a pan big enough to cook for 4 people although the place is for 4. No dish washing liquid or sponge to clean. Very basic facilities, unhelpful and disappointing management/staff. Although it says washing machine available, there wasn't one to be seen. No one to ask.
by A verified traveler
Bang for your buck
Posted 1 Dec 2015 on HotelsThe stay was nice. The did not work and we had to fix it with a rubber band. Also the water pressure was pretty bad, so we took baths instead. It was nice flat besides these things.
by Harshal
Good hotel but not suitable for summer
Posted 24 Aug 2015 on HotelsOverall good quality accomodation but not suitable for summer weather, no fans / a.c. provided!
by Aisha from Wisconsin
Great place
Posted 4 Aug 2015 on HotelsLoved it and close to river walk too
by Lawrence from Warwickshire
You get what you pay for!
Posted 25 Jun 2015 on HotelsThe apartment was central and easy to find. It was clean and spacious but not suitable for people who do t like stairs as it was on the 5th floor.
Heating did not work but did not need it. Self service only. To expensive for what it was for 2 nights but that's Switzerland.
Overall 7/10 did the job.
