Ratings based on 1,172 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Mark, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Ethan,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any feedback you'd like to share, so we can address any concerns. We strive to continuously improve our services for our guests.
by A verified traveler
Posted 31 Oct 2024
Very nice motel. Easy check in and clean room. The morning breakfast area was too small and too busy to get a bite to eat.
Comment from Hotel Management
2 Nov 2024 by Manager, Hotel Management
Hello Jill,Thank you for sharing your experience with us. We're glad you found the check-in process smooth and your room clean. Your feedback about the breakfast area will be forwarded to our team for review and improvement. We appreciate your valuable input to enhance our guests' experience.
by A verified traveler
Posted 28 Oct 2024
Everything went well. Nice location
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Anand,We're delighted to hear that you enjoyed our hotel's excellent location. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay soon.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Laurie,We are delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!
by A verified traveler
Posted 25 Oct 2024
Quiet place
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Areli,We are delighted to hear that you found our hotel to be a quiet place for your stay. Your feedback is appreciated, and we hope to welcome you back in the future for another peaceful experience.
by A verified traveler
Posted 24 Oct 2024
My husband and I stayed here for 2 nights, in room #125. The room is large and the bed was comfortable. There lighting was poor. One of the lamps did not work and another one we unplugged because it was blinking. The layout of the bathroom area was a bit odd and the bathtub did not drain properly. Breakfast was below average. The only good thing about it was the wafflemaker.
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Mary,Thank you for sharing your feedback on your recent stay with us. We appreciate hearing that you found the room spacious and the bed comfortable. Rest assured, we have noted your comments regarding the lighting, bathroom layout, and breakfast for our future improvement efforts. Your input is valuable to us as we strive to enhance our guests' experience.
by A verified traveler from suttons bay
Posted 22 Oct 2024
This is my 4th and last time stay at this motel. Each visit is more disappointing than before. Mattress sags, bedding soiled, bathroom curtain is about one foot longer than bottom of tub that it actually plugs up the drain, poor housekeeping,Even though rates are great its not worth it from an poor experience standpoint.
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello Robert, We appreciate your feedback and apologize for the challenges you encountered during your recent stays. Your comments have been noted and will be shared with the relevant teams for further review and improvement. We value all guest feedback as it helps us enhance the quality of our services. Thank you for bringing these concerns to our attention.
by A verified traveler from Flint
Posted 21 Oct 2024
This is an old property, it was ok for an overnight stay. The pool was closed. Our drain in the shower didn’t work. Breakfast was ok.
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Laurie, We appreciate your feedback on your recent stay with us. The pool may have been closed temporarily for maintenance, and we apologize for any inconvenience with your shower drain. Your comments on breakfast are duly noted for improvement. Thank you for staying with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 21 Oct 2024
The rooms whsre very beautiful but some of the outlets didnt work in the room the fridge didnt work because of the putlet had to call somebody to fix it
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello Morgan,We appreciate your feedback regarding your recent stay with us. Your comments about the room's aesthetic are valued. We recommend reaching out to management for further assistance with any maintenance concerns encountered during your stay. Thank you for bringing this to our attention.
