Ratings based on 978 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Jan 2025
Wow! Excellent in every way. Fantastic spa, restaurants, bars. 2 minutes walk to shops. Stayed in platinum room so would recommend having balcony. The breakfast was the best I’ve had in my travels, wide variety of options and superb staff. The rigatoni restaurant just 30 seconds away was amazing food as well
5 out of 5
by A verified traveler

Posted 30 Dec 2024
Liked everything location , spa , rooms Excellent
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2024
5 out of 5
by A verified traveler

Posted 5 Dec 2024
Had such a grate stay my room was excellent breakfast one of the best I have had in a hotel and the staff are extremely friendly. I will definitely book hear again
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Top hotel
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Favourite place in St Helier. Silver room are a bit small but the hotel is very comfortable and a good spa and breakfast to enjoy.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2024
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Very nice hotel and breakfast, elevated level for sure. Gym and spa excellent, only criticism would be jacuzzi temperature too cold however that is splitting hairs. Cafe Zephyr food was excellent. Definitely recommend.
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Perfect central location, not far from the ferry port. Nice room and good breakfast
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Great hotel, just as been in the trade the breakfast serving staff , yes be happy and smiling and yes have a laugh but not near guest as they may feel your laughing at them , just looking around on what i saw, but apart from that great hotel