Ratings based on 643 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2023
by A verified traveler
Super Friendly Boutique Hotel
Posted 23 Sep 2023 on HotelsFantastic staff and a great location, such a shame they are going to close as I would book again for my next business trip
by A verified traveler
Posted 6 Sep 2023 on Hotels
by A verified traveler
Posted 8 Aug 2023 on Hotels
We had a lovely time. The staff were great - so friendly and helpful. Special mention for Delilah, who was really super.
Comment from Hotel Management
8 Aug 2023 by The INN Team, Hotel Management
Dear Inga,Thank you kindly for your review. We are glad to hear you enjoyed your stay with us and our hospitality. Thank you for your lovely review. We are looking forward to having you back INN again.
by A verified traveler
Posted 31 Jul 2023
Excellent location, extremely friendly, helpful staff. Breakfast was very good, didn’t have an evening meal but it looked good. The bar was great, again very friendly and talkative and SKY sport was available when requested.
We will definitely book again for our next visit.
Comment from Hotel Management
1 Aug 2023 by Martin V , Hotel Management
Dear Stephen,Thank you very much for your lovely review. We are glad you enjoyed your stay and are looking forward to having you INN again.
by A verified traveler
Fab stay with dog
Posted 29 Jul 2023 on HotelsLovely stay, beautiful food, very helpful staff, only negative point is thin walls, could hear man in next room in the bath washing & then snoring like was in the same room 🤔
Comment from Hotel Management
29 Jul 2023 by Martin V , Hotel Management
Dear Leanne,Thank you very much for your lovely review and constructive remark regarding our walls :) We are always working tirelessly to improve and make sure our guests leave happy. Hopefully, we see you INN again soon.
by A verified traveler from London
Posted 26 Jul 2023
We got this at an ok price. However the room was tiny. We asked in the evening before if the not working lamp on the desk can be fixed. No luck until we left 2 days later. When looking to plug in electricity lots of dust under the bed and bedside tables. Restaurant was closed at the first half of the week. So had to walk around town at 9pm to find food (don’t arrive late). Breakfast is limited. I can see staff is trying. Needs some serious sprucing up.
Comment from Hotel Management
26 Jul 2023 by Martin V , Hotel Management
Thank you for your review Christian,I am sorry to hear you had some issues with our lighting that it was not resolved quickly enough and that your room was not to your liking. Unfortunately, Jersey being a small island something have the tendency to drag along and only certified electricians are allowed to touch any of our electrics so we need to wait for them. Regarding the room size, I believe our rooms are similar to our competitors and perhaps even better. They do come in different variants, so if you ever find yourself back in Jersey and decide to stay with us, kindly speak with reception prior to your arrival and we will do our best to give you the best room to suit your needs. I will speak with our housekeeping team and make sure they receive your feedback about their dusting skills. I would have to disagree with you regarding our restaurant being closed for the first half of the week - Our restaurant is closed only on Mondays so our team can take a well-deserved break. Any other night we are wide open and very happy to take as many bookings as possible :)
by A verified traveler
Posted 4 Jul 2023
Comment from Hotel Management
26 Jul 2023 by Martin V , Hotel Management
Thank you kindly for your score, we hope to see you again :)
by A verified traveler
Posted 3 Jul 2023
Excellent service from all staff members who are friendly and go the extra mile.
Comment from Hotel Management
4 Jul 2023 by Jason H, Hotel Management
Hello Sarah,I hope this email finds you well.Thanks so much for all the lovely comments, its appreciated :)
by A verified traveler
Posted 1 Jul 2023 on Hotels
Comment from Hotel Management
2 Jul 2023 by Jason, Hotel Management
Hello George,I hope this email finds you well. You never actually stayed at the hotel, the booking was made without credit card details and nothing was charged, the booking was made in the early hours of the morning, we were fully booked so apologies this booking went through.We receive glowing reviews so were surprised to read this. Thanks
