Ratings based on 297 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great Location.
Posted 29 Oct 2021 on HotelsStaff was very helpful. Breakfast was very tasty. Bathroom was very clean. Room was a bit outdated but perfectly fine to stay.
by A verified traveler
Posted 21 Sep 2021
Room was very nice and spacious. Breakfast was whatever you wanted eg Full English; kippers; scrambled egg; cereals; fruit; ham/cheese as much as you wanted.We were only B&B and did find it hard to book dinner because it was so busy! Spa was excellent, pool; sauna and jacuzzi.
Great shame this hotel is closing for good on the 31st October to be knocked down and rebuilt for apartments!!
by A verified traveler
Nice hotel with friendly staff
Posted 6 Sep 2021 on HotelsI and my family enjoyed our stay at the Mayfair hotel. Whilst some parts of the hotel felt a little dated and in need of a freshen up it did not detract from my trip - it actually added to the nostalgia of it. :)
The staff were friendly and happy to help out when needed. The hotel was busy which is always a good sign of things.
by A verified traveler
Posted 3 Sep 2021
Hotel reception area quite modern but the rooms and bathrooms are very outdated
by A verified traveler
Posted 1 Sep 2021 on Hotels
Hotel was immaculate, good bar area ,swimming pool, fitness club. Very sad this hotel will be closing end September for good
by A verified traveler
Posted 31 Aug 2021 on Hotels
I believe that the hotel will be converted to flats next year which probably explains the lack of investment in carpets and furnishings. The dining arrangements reminded me of school dinners and the night porters were no use when we were checking out deferring to day time staff.
by A verified traveler
Posted 25 Aug 2021
The property is very dated and lacking in facilities. The rooms are very old fashioned and boiling hot as no air con. This is more of an elderly people’s hotel- it is not suitable for families with young children. No atmosphere at all- it was like sitting around in a care home in the evenings. Staff customer service is terrible. We complained about an evening meal which was inedible and the extremely rude staff member said “not my fault, I’m not the cook”! Never experienced customer service like it. Would definitely not recommend or return
by A verified traveler
Posted 22 Aug 2021
This hotel was clean and comfortable. The staff were very friendly and efficient. Our room was very clean and perfect for our stay.
by A verified traveler
Good stay
Posted 11 Aug 2021 on HotelsHaving booked into another hotel which was totally unacceptable we managed to get into the Mayfair which from walking into the foyer/reception was totally different, clean and well organised
by A verified traveler
Posted 9 Aug 2021
Dated hotel
.road noise necessitated a change or room..waiter surly
otherwise ok but nothing special
