Ratings based on 84 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
Very private, very secluded. Great views. A lot of tasteful little details that made it stand out. Did not feel at all like any chain hotel experience. Wife and I had a great time. Would definitely recommend and return.
by A verified traveler
Posted 17 Aug 2024
Beautiful property, friendly staff and great customer service. Very accommodating when holding luggage and letting us stay in our room until our flight.
Comment from Hotel Management
18 Aug 2024 by Laluna, Hotel Management
Thank you for the kind review! We're glad you enjoyed our property and that our staff could assist with your needs. We look forward to welcoming you back in the future!
by A verified traveler
Posted 10 Aug 2024
Beautiful location
Comment from Hotel Management
18 Aug 2024 by Laluna, Hotel Management
Thank you for your review! We’re thrilled you enjoyed the beautiful location and hope to welcome you back soon!
by A verified traveler
Posted 20 Jul 2024
What a gorgeous spot! It’s a little out of the way, and has a private beach right on the property. Everyone is so lovely and warm and kind. They made it so easy to hire a driver to take us exploring and we had super nice guides. We played dominos one afternoon at the Monkey Bar with the bartender. There’s wildlife and two cats. Our room was spacious and beautifully appointed. I was surprised at the open air bathroom, which did mean mosquitos. The gym is not sufficiently air conditioned but has water and towels. Our room was at the top of the hill: incredible views but so, so many stairs! The restaurant makes delicious food. Just remember you’re on island time.
Comment from Hotel Management
22 Jul 2024 by Laluna Reservation Team , Hotel Management
Thank you for your feedback, we are thrilled that you enjoyed your time with us.We strive to provide exceptional hospitality and create memorable experiences for all our guests, and it is rewarding to know that we were able to meet your expectations.We look forward to welcoming you back on your next visit.
by A verified traveler
Posted 4 Jun 2024
My husband and I stayed here for 3 nights and how I wished we had stayed longer. Beautiful hotel! Everyone was very nice. The place was calm and serene. We enjoyed our stay and definitely coming back!
by A verified traveler from Miami
Posted 31 May 2024
Excellent
Comment from Hotel Management
31 May 2024 by Laluna Reservation Team , Hotel Management
Thanks for your Feedback
by A verified traveler
Posted 14 May 2024
It was a very nice place to stay, the food was excellent and the staff was very friendly
Comment from Hotel Management
14 May 2024 by Laluna Reservation Team , Hotel Management
Thank you for your feedback, we are thrilled that you enjoyed your time with us.We strive to provide exceptional hospitality and create memorable experiences for all our guests, and it is rewarding to know that we were able to meet your expectations.We look forward to welcoming you back on your next visit.
by A verified traveler
Posted 18 Apr 2024
This was the most amazing vacation I have ever taken. So relaxing. The staff was extremely attentive and pleasant. I would HIGHLY recommend this place to anyone.
Comment from Hotel Management
14 May 2024 by Laluna Reservation Team , Hotel Management
Thank you for your feedback, we are thrilled that you enjoyed your time with us.We strive to provide exceptional hospitality and create memorable experiences for all our guests, and it is rewarding to know that we were able to meet your expectations.We look forward to welcoming you back on your next visit.
by A verified traveler
Posted 9 Apr 2024
Great vibe. Eco chic. Private beach
Comment from Hotel Management
20 Apr 2024 by Laluna, Hotel Management
Thank you so much for the fantastic 5-star rating! We're pleased you had the chance to experience the beauty of Laluna. We hope to have the pleasure of welcoming you back again soon!
by A verified traveler
Posted 1 Apr 2024 on Hotels
Comment from Hotel Management
3 Apr 2024 by Laluna, Hotel Management
Thank you for the perfect rating of 10 out of 10! Your feedback motivates us to continue striving for excellence in everything we do. We look forward to serving you again!
