Ratings based on 135 Verified Reviews
4.5 Room cleanliness
3.7 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Francisco
Posted 8 Sep 2024
by A verified traveler
Posted 5 Jul 2024
Comment from Hotel Management
15 Jul 2024 by Alexandra, Hotel Management
Dear Jose. Thank you very much for the great review! Kind regards, your TouchBed Team
by A verified traveler
Very, very crammed!
Posted 16 Jun 2024 on HotelsWe reserved a room for six people. Based on the pictures online, we assumed we were receiving a larger space. Please note that the pictures on the website do not correspond with the unit you are receiving.
In addition, there is no lobby. I had to spend over an hour contacting hotels.com Via text and phone. Hotels.com could not get in touch with the property either after 8-10 attempts. We were extremely crammed into the room and it was very difficult to make it work, even for one night.
The property is located close to restaurants, bars, and shopping. It is a very cool area of the city, and had we received the room we intended to book, it would’ve been great.
Comment from Hotel Management
18 Jun 2024 by Alexandra, Hotel Management
Dear ChristenThank you for your feedback on your stay. It is always difficult to estimate the room size based on pictures - that is why we have always indicated the number of square meters in our advertisements. If this is not displayed correctly on third-party platforms, we are not liable for this. It is always advisable to check our own website directly for detailed information and to ensure that the details are correct. We regret that contacting us via Hotels.com was so inconvenient and did not work well. For your next stay, we recommend booking the apartment with 3 separate bedrooms or the one with 4 bedrooms for 6 or more people directly through us. We hope that you will still visit us again in St. Gallen in the more comfortable and larger apartment for a number of 6 people. Best regardsAlexandra & Team
by A verified traveler
Posted 10 Jun 2024 on Hotels
Comment from Hotel Management
18 Jun 2024 by Alexandra, Hotel Management
Dear ChristineThank you for your good review.Kind regards, Your TouchBed Team
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
18 Jun 2024 by Alexandra, Hotel Management
Dear StuartThank you very much for the great review.Kind regards, Your TouchBed Team
by A verified traveler
Posted 12 Apr 2024
So nice to be in this beautiful town with the mountains so close by like the sound of music
Comment from Hotel Management
22 Apr 2024 by Alexandra, Hotel Management
Dear Gareth. Thank you very much for the great review! We hope you visit us another time again. Kind regards your TouchBed Team
by A verified traveler
Ideal location
Posted 5 Apr 2024 on HotelsPerfect location in old town, 10-15minutes from station. Shower is particularly impressive. Roof terrace available when weather permits where you are allowed to smoke. Overall an ideal place to stay when you want to be able to self cater.
Comment from Hotel Management
22 Apr 2024 by Alexandra, Hotel Management
Thank you very much for the excellent review and your feedback. Nice to hear that you appreciated the central location and the comfortable accommodation. See you next time! Kind regards, your TouchBed Team
by A verified traveler
Posted 29 Mar 2024
Loved the view, convenience to City center, cleanliness, didn't like no double lock on door, no bathroom products, no coffee for coffee maker. Very bare minimum amenities.
Comment from Hotel Management
22 Apr 2024 by Alexandra, Hotel Management
Dear Erik. Thank you very much for your feedback on your stay and the good review. With this concept we would like to offer the best price-perfomance ratio for our guests. Hope you visit us another time again. Kind regards, your TouchBed Team
by A verified traveler
Posted 16 Mar 2024
For the price is very nice!
The place is clean (I checked also under the bed), the air smells of new and the apartment where I was is modern. I experienced quiet time, on a comfortable bad, and there are a lot of useful tools, like an night number of laundry machines and a the kitchen with accessories. The position also was super.
Maybe the only thing I can say could still be improved a bit was that the room was empty, with only bed, light, and a hanger for the clothes.. some little accessories more could improve the experience.
Comment from Hotel Management
22 Apr 2024 by Alexandra, Hotel Management
Dear Mauro. Thank you very much for your feedback and the great review. Nice to hear that you had a nice stay and felt comfortable in the clean accommodation. We are looking forward to your next stay ;-) Kind Regards, your TouchBed Team
by A verified traveler
Posted 12 Feb 2024 on Hotels
We were on the 4th floor. A lift would have been useful.
Comment from Hotel Management
21 Feb 2024 by Alexandra, Hotel Management
Dear PaulineThank you very much for your feedback to your stay and your good review. Unfortunately we can't change the conditions of the building.We are looking forward to your next stay.Kind regards, your TouchBed Team
