Ratings based on 169 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Sep 2023
Very modern and clean. Great choice for visiting St Gallen
Comment from Hotel Management
22 Sep 2023 by NewStar, Hotel Management
Dear MarkThank you very much for this great feedback to your stay with us!We are very happy, that you had a good time at St. Gallen and we hope to welcome you again in the future!All the best! Your NewStar crew
5 out of 5
by A verified traveler

Great hotel

Posted 23 Sep 2022 on Hotels
Great service, so helpful and accommodating. Room beautifully appointed and bed super comfortable. Great easy location.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Sep 2022 on Hotels
5 out of 5
by A verified traveler

Spotty Wi-Fi but great breakfast, gym, and parking

Posted 23 Nov 2021 on Hotels
Free room upgrades are always nice! The guest wifi was non-functional in the room but I was provided access to the office wifi. Well-equipped gym, diverse breakfast, very friendly staff, and plenty of parking.
Comment from Hotel Management
10 Dec 2021 by Reception, Hotel Management
Dear guest Thank you very much for this great rating to your stay with us! We are happy, that we could convince you with the room, breakfast, gym and the big parking. Very sorry for the wifi, unfortunately our network changeover did not work as desired. We hope to welcome you again at St. Gallen and wish you all the best for the future! Your NewStar crew
5 out of 5
by A verified traveler

Posted 2 May 2021 on Hotels
Comment from Hotel Management
19 May 2021 by Réception, Hotel Management
Grüezi lieber Antonio Vielen, herzlichen Dank für die Bewertung mit der vollen Punktezahl! Es freut uns, dass Sie einen angenehmen Aufenthalt in St. Gallen hatten. Wir hoffen auf ein baldiges Wiedersehen! Bis dahin, alles Gute und beste Gesundheit! Ihr NewStar Team
5 out of 5
by A verified traveler

Posted 6 Jun 2020 on Hotels
Comment from Hotel Management
16 Jun 2020 by Réception, Hotel Management
Lieber Gast Herzlichen Dank für dieses top Bewertung! Es freut uns, dass wir Sie überzeugen konnten und hoffen, auf ein baldiges Wiedersehen in St. Gallen! Alles Gute und beste Grüsse, Ihr NewStar Team
5 out of 5
by A verified traveler

Excellent quality and so practical

Posted 11 Mar 2020 on Hotels
We went for a business trip, for a meeting the next morning, not too far from the hotel. The decor was recent, the rooms were clean and quiet, and the restaurant was great. Excellent service, with people happy to attend to the customers!
Comment from Hotel Management
28 May 2020 by Reception, Hotel Management
Dear Luciano Thank you very much for this great feedback to your stay with us! We are happy, that you enjoyed the time here and hope to welcome you soon again at St. Gallen! All the best, your NewStar crew
5 out of 5
by A verified traveler

Posted 20 Nov 2019
Very nice and clean hotel, brand new and good location.
Comment from Hotel Management
28 Nov 2019 by Reception, Hotel Management
Dear PDC Thank you very much for this great rating! We are happy that you enjoyed your stay with us and hope to welcome you again in the future! All the best, your NewStar crew
5 out of 5
by A verified traveler

Excellent hotel.

Posted 20 Jul 2019 on Hotels
We were lucky enough to have an upgrade which gave us an apartment. Absolutely brilliant. Breakfast was excellent. Staff really helpful and friendly. Highly recommended.
Comment from Hotel Management
3 Aug 2019 by rr, Hotel Management
Dear Richard Thank you very much for your nice feedback. We are happy that you enjoyed your large room and that you had a good time with us! We hope to welcome you again in the future at St. Gallen! Best regards, your NewStar crew
5 out of 5
by A verified traveler

Posted 5 Jun 2019 on Hotels
Only a 8-10 min drive (if that) into the heart of St. Gallen. The location is fantastic and the rooms are very spacious and externally comfy!
Comment from Hotel Management
20 Jun 2019 by Reception, Hotel Management
Dear Kelly Thank you very much for this great feedback to your stay with us! We are happy that you enjoyed the room and our location. Hope to see you soon again! Best regards, your NewStar Team
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