Ratings based on 96 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
The room was very clean and in excellent condition. The staff were friendly and welcoming. Dinner in the restaurant was great - they now have a very tasty Indian menu as well as Swiss/European dishes. Free underground parking was convenient once you know how to get into it (stop in the small parking area and ask at reception). Would definitely recommend this hotel.
Comment from Hotel Management
16 Sep 2024 by Caroline Grob, Hotel Management
Lieber GastHerzlichen Dank für dieses tolle Feeback und dass Sie sich Zeit genommen haben uns zu schreiben.Wir freuen uns, dass es Ihnen bei uns im Hotel und im Restaurant gefallen hat. Gerne begrüssen wir Sie bald wieder im Eastside.Freundliche Grüsse aus der Direktion
by A verified traveler
Posted 30 Jun 2024 on Hotels
by A verified traveler
Posted 12 May 2024
The hotel is in an optimal position to visit the city with the public transports. The staff is always ready to help for any question. The rooms are big and clean.
Comment from Hotel Management
13 May 2024 by Caroline Grob, Hotel Management
Dear GuestThank you for your friendly feedback. We are looking forward to welcome you soon again at the eastside. Warm regards from the Management.
by A verified traveler
Posted 29 Jul 2023 on Hotels
Comment from Hotel Management
30 Jul 2023 by fa, Hotel Management
Herzlichen DANK!
by A verified traveler
Posted 2 Dec 2022 on Wotif
Very convenient
Comment from Hotel Management
5 Dec 2022 by Fabienne Marty, Hotel Management
Thank you so much John!
by A verified traveler
Posted 26 Jun 2022 on Hotels
Comment from Hotel Management
27 Jun 2022 by Fabienne Marty, Hotel Management
Vielen herzlichen Dank!
by A verified traveler
Posted 31 Aug 2020 on Hotels
Comment from Hotel Management
2 Sep 2020 by Fabienne Marty, Hotel Management
Sehr geehrter Gast
Herzlichen Dank für Ihr Bewertung!
Wir freuen uns schon jetzt auf Ihren nächsten Aufenthalt und grüssen Sie freundlich aus der Ostschweiz.
by A verified traveler
Business trip
Posted 16 May 2020 on HotelsThis was a business trip to St. Gallen and the hotel is great for it. The service was excellent, the room spacious and clean.
Comment from Hotel Management
3 Jun 2020 by Fabienne Marty, Hotel Management
Dear Guest
Thanks a lot for your friendly feedback! We hope to see you soon again in our hotel.
Kind regards from St. Gallen
by A verified traveler
Posted 27 Oct 2019 on Hotels
Comment from Hotel Management
30 Oct 2019 by F. Marty, Hotel Management
Guten Tag lieber Gast
Herzlichen Dank für Ihr Feedback Ihres Aufenthaltes bei uns im Eastside.
Auf Ihren nächsten Besuch freut sich das Team.
by A verified traveler
Good Service
Posted 28 May 2019 on HotelsServices are good
I missed the breakfast time but the lady still offered me something. Very kind.
Comment from Hotel Management
5 Jun 2019 by Fabienne Marty, Hotel Management
Dear guest, thank you very much for your positive feedback. We hope that we can welcome you again at our next visit in St.Gallen. Best regards from Switzerland