Ratings based on 96 Verified Reviews

4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Sep 2024
The room was very clean and in excellent condition. The staff were friendly and welcoming. Dinner in the restaurant was great - they now have a very tasty Indian menu as well as Swiss/European dishes. Free underground parking was convenient once you know how to get into it (stop in the small parking area and ask at reception). Would definitely recommend this hotel.
Comment from Hotel Management
16 Sep 2024 by Caroline Grob, Hotel Management
Lieber GastHerzlichen Dank für dieses tolle Feeback und dass Sie sich Zeit genommen haben uns zu schreiben.Wir freuen uns, dass es Ihnen bei uns im Hotel und im Restaurant gefallen hat. Gerne begrüssen wir Sie bald wieder im Eastside.Freundliche Grüsse aus der Direktion
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 12 May 2024
The hotel is in an optimal position to visit the city with the public transports. The staff is always ready to help for any question. The rooms are big and clean.
Comment from Hotel Management
13 May 2024 by Caroline Grob, Hotel Management
Dear GuestThank you for your friendly feedback. We are looking forward to welcome you soon again at the eastside. Warm regards from the Management.
4 out of 5
by A verified traveler

Posted 29 Jul 2023 on Hotels
Comment from Hotel Management
30 Jul 2023 by fa, Hotel Management
Herzlichen DANK!
5 out of 5
by A verified traveler

Posted 2 Dec 2022 on Wotif
Very convenient
Comment from Hotel Management
5 Dec 2022 by Fabienne Marty, Hotel Management
Thank you so much John!
4 out of 5
by A verified traveler

Posted 26 Jun 2022 on Hotels
Comment from Hotel Management
27 Jun 2022 by Fabienne Marty, Hotel Management
Vielen herzlichen Dank!
5 out of 5
by A verified traveler

Posted 31 Aug 2020 on Hotels
Comment from Hotel Management
2 Sep 2020 by Fabienne Marty, Hotel Management
Sehr geehrter Gast Herzlichen Dank für Ihr Bewertung! Wir freuen uns schon jetzt auf Ihren nächsten Aufenthalt und grüssen Sie freundlich aus der Ostschweiz.
5 out of 5
by A verified traveler

Business trip

Posted 16 May 2020 on Hotels
This was a business trip to St. Gallen and the hotel is great for it. The service was excellent, the room spacious and clean.
Comment from Hotel Management
3 Jun 2020 by Fabienne Marty, Hotel Management
Dear Guest Thanks a lot for your friendly feedback! We hope to see you soon again in our hotel. Kind regards from St. Gallen
4 out of 5
by A verified traveler

Posted 27 Oct 2019 on Hotels
Comment from Hotel Management
30 Oct 2019 by F. Marty, Hotel Management
Guten Tag lieber Gast Herzlichen Dank für Ihr Feedback Ihres Aufenthaltes bei uns im Eastside. Auf Ihren nächsten Besuch freut sich das Team.
5 out of 5
by A verified traveler

Good Service

Posted 28 May 2019 on Hotels
Services are good I missed the breakfast time but the lady still offered me something. Very kind.
Comment from Hotel Management
5 Jun 2019 by Fabienne Marty, Hotel Management
Dear guest, thank you very much for your positive feedback. We hope that we can welcome you again at our next visit in St.Gallen. Best regards from Switzerland