Ratings based on 987 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
ideal for us
Comment from Hotel Management
21 Oct 2024 by Dan J, Hotel Management
We are happy to learn that your stay was enjoyable, we hope to see you again soon
by A verified traveler
Posted 19 Oct 2024
There was no safe in the room even though it was advertised every room had one. When we asked front desk, they said they were going to ask the manager if there’s something they can do. We never heard back. Breakfast was ok but one day a rat was roaming around the buffet area.
Comment from Hotel Management
21 Oct 2024 by Dan J, Hotel Management
Thank you for taking the time to tell us about your experience with us. I am sorry to hear that you did not see a safe in the room as this was part of our recent renovation. They have been added to every room in the hotel
by A verified traveler
Posted 16 Oct 2024
Everything
Comment from Hotel Management
16 Oct 2024 by Dan J, Hotel Management
Thank you for the great feedback, we are happy to hear that you enjoyed your stay.
by A verified traveler
Posted 13 Oct 2024
Staff was very helpful and friendly.
I didn’t like that ice was not on all floors. The signage for that was poor.
Comment from Hotel Management
16 Oct 2024 by Dan J, Hotel Management
Thank you for the great feedback, we are sorry that you had difficulty locating our ice machines.
by A verified traveler
Posted 7 Oct 2024
Staff and room were great! Unfortunately there was lots of construction around the property and we could hear a lot of that from our room.
Comment from Hotel Management
8 Oct 2024 by Dan j, Hotel Management
Thank you for taking the time to share your feedback with us about your recent stay. We look forward to seeing you again.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Dan J, Hotel Management
We appreciate your business and taking the time to share your feedback with us.
by A verified traveler
Posted 12 Sep 2024
The property was very nicely decorated all the staff were very pleasant and accommodating. The room was quite spacious and very quiet for sleeping.
I thought that they could provide one bottle of water for coffee for the morning not having to pay 7$s for the water in with the coffee pods.
Free coffee in the lobby would be nice
Comment from Hotel Management
30 Sep 2024 by Dan J, Hotel Management
Thank you for taking the time to tell us about your experience, we are happy to hear that you enjoyed your stay in our newly renovated property. We hope to see you again soon.
by A verified traveler
Posted 6 Sep 2024
The door lock would not engage. When you turn the Jacuzzi tub on the waterline leaks.
Comment from Hotel Management
7 Sep 2024 by Dan J, Hotel Management
Thank you for the kind feedback, we are truly sorry for the inconvenience caused to you.
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Dan J, Hotel Management
Thank you for the feedback, we are sorry to hear that you did not receive the stay you were expecting.
by A verified traveler from wikwemikong
Posted 1 Sep 2024
Close to my family members house, bowling alley and gaming centre attached to the property. Close to the highway
Comment from Hotel Management
7 Sep 2024 by Dan J, Hotel Management
Thank you for the five star feedback, we are happy to hear that you enjoyed your stay with us