Ratings based on 330 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 19 Nov 2024
The staff were friendly and accommodating
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Thishotel was great valie for money
5 out of 5
by A verified traveler

Posted 14 Oct 2024
A nice old town atmosphere. Friendly people. Very relaxing.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Oct 2024
4 out of 5
by A verified traveler

St Austell Surprise

Posted 6 Oct 2024 on Hotels
The hotel was a lovely old building and we were given a warm welcome but we were surprised by the rundown appearance of St Austell itself as it has such great transport links and nearby attractions. The breakfasts were excellent as were all but one member of staff who presented some challenging behaviour. We enjoyed our stay but not St Austell itself.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 25 Sep 2024 on Hotels
We found our stay very good staff were excellent and very helpful. Food was very good would definite stay again.
2 out of 5
by A verified traveler

Posted 8 Sep 2024 on Hotels
The rooms are quite old and there is a bad odour in the lobby. The rooms need some refurbishment. My room look at the back door and there was a lot of dump and litter.
3 out of 5
by A verified traveler

Amazing staff but underwhelming hotel.

Posted 2 Sep 2024 on Hotels
2 out of 5
by A verified traveler

Posted 31 Aug 2024
Okay
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