Ratings based on 660 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Sep 2024
We arrived and the place was locked tight. We could not get in after trying several phone numbers. We had to find a B&B that had space for us, for the weekend. We stayed at one B&B for one night and then move to another one for the other two. We told two other couples who showed up about the problem. The people who own this B&B are horrible human beings.
by A verified traveler
Not Worth
Posted 5 Aug 2024 on HotelsProperty is not upkept, beds are uncomfortable, can't control the AC for the rooms so it was too hot to sleep, no cold water in the shower. Not worth the price.
by A verified traveler
Meh…
Posted 28 Jul 2024 on HotelsThis was a very old home in a very old town. The bed was somewhat comfortable. The ceiling fan had one setting so if you sleep hot then you’re up the creek! The entire house was on one AC setting. The room had no extra outlets for charging “new phones” and no mini-fridge for drinks (especially for those of us who are diabetic and need sodas/juice in the middle of the night). The tub was a bit taller than most tubs which made it a challenge to get in/out of. There was also a lot of street lights that came in from the windows even with the blinds closed….curtains would be ideal for the front bedrooms. Parking area in the back is okay….just needs attention! Trash could be picked up and the landscaping taken care of. Just some suggestions for the amount of money we paid for 2 nights. We paid $50 for one night at a hotel which was 1000 times nicer.
by A verified traveler
Posted 23 Jul 2024
by A verified traveler
Not a good experience.
Posted 23 Jul 2024 on HotelsThere was no One there to greet us. The parking area and back entrance were so dirty. It was uncomfortable going up the stairs. There is no breakfast, or access code given to get ice or make coffee. I reached out to the individuals in charge and no one ever replied to me. for the price we paid was disbelief. Hours after we left, someone called to ask if we had checked out and didn’t even know what room we were in.
by A verified traveler
Room switch
Posted 22 Jul 2024 on HotelsThis bed and breakfast is managed by a company that also manages other bed and breakfasts in the area. You cannot call and directly talk to someone on site and that should have been my first warning bell.
Overall the building isnt dirty but its also not maintained. The porch on the back is falling into disaray and badly in need of some work. Weeds grew uncontrolled in the gardens and in general just a good sweeping could have made a major change to the outside of the property.
Once inside we were shown to our room- which was not the room that was booked. We booked the honeymoon suite and this was even confirmed two weeks before our visit. Instead we stayed in the porcelain room. When I inquired with the woman who checked us in she let it slip that the woman who was staying in the honeymoon room extended her stay but that I would have to called management. When I called I was told there was an issue with the honeymoon suite and they had to change my room. When I asked to make sure that I wasnt paying more for this room, which had less ammenties they lied and told me the porclein room was more per night. When I questioned this further they said the issue with the honeymoon suite was the jetted tub and said they could ask about getting me a small refund for my inconvenience.
The rooms are listed as the exact same cost on the website and the room availability confirmed that the honeymoon suite would have been available the next night.
by A verified traveler
Posted 18 Jul 2024 on Hotels
The place needs some tlc. The car park is dirty, tree branches strewn around, dead tree looks like it could fall on the cars parked there. Entryway coukd be wider if they took out some stones that are just piled up.
Broken/bent carpet strips by doors, it needs some work but staff were nice, breakfast could do with some imagination and small portions
by A verified traveler
Posted 14 Jul 2024 on Hotels
by A verified traveler
Posted 21 Jun 2024
Having breakfast only available from 9:00-9:30 am is very limited. Not realistic.... Should be at least an hour or two. Lovely location,easy parking.
by A verified traveler
WONDERFUL!!!!!!!
Posted 10 Jun 2024 on HotelsOur stay here was absolutely wonderful! Staff was friendly and the Bed n Breakfast was clean and comfy. Location was PERFECT!! A few minutes walking to shopping and waterfront. I will most definitely staff here again next time I’m in St. Augustine.
