Ratings based on 490 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Staff was superb, bartender awesome
Comment from Hotel Management
28 Dec 2024 by Amber W, Hotel Management
Thank you for completing our Guest Survey about your stay at our hotel. Your feedback is valuable, and we will use it to enhance our guest experience. We appreciate your kind words, which will be shared with the entire team. If you visit the Vilano Beach area again, we hope to serve you once more. For any future assistance, please feel free to contact me directly. Have a wonderful day, and we hope to see you again soon!
by A verified traveler
Posted 26 Dec 2024
I enjoyed my stay look forward to coming there again.
by A verified traveler
Posted 26 Dec 2024
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Amber W, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Your feedback is extremely valuable to us, and we will use your responses to enhance every guest's experience. I sincerely appreciate your kind words, which will be shared with the entire team. We hope that if you return to the Vilano Beach area, we will have another opportunity to serve you and provide you with an exceptional guest experience. If I can assist you in any way in the future, please feel free to contact me directly. Have a wonderful day, and we hope to see you again soon!
by A verified traveler
Posted 24 Dec 2024
This was conveniently close to downtown St. Augustine
by A verified traveler
Posted 24 Dec 2024
by A verified traveler
Posted 24 Dec 2024
The room is clean, spacious and nicely furnished. All amenities available.
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Amber W, Hotel Management
Thank you for completing our Guest Survey about your recent stay. Your feedback is valuable and will help us enhance our guests' experiences. I appreciate your kind words, which will be shared with the team. We hope to welcome you back to the Vilano Beach area for another great stay. If you need assistance in the future, feel free to contact me directly. Have a wonderful day!
by A verified traveler
Posted 23 Dec 2024
The place was nice and staff were nice, but no towels and there was like an empty car/ animal food carton with old food in it behind our door. I’m assuming house cleaning didn’t look behind there.
by A verified traveler
Posted 23 Dec 2024
Everything was great
Comment from Hotel Management
28 Dec 2024 by Amber W, Hotel Management
Thank you for completing our Guest Survey about your recent stay at our hotel. Your feedback is valuable and will help us enhance guest experiences. I appreciate your kind words, which I will share with the team. We hope to have the opportunity to serve you again in the Vilano Beach area. If you need any assistance in the future, please feel free to contact me directly. Have a wonderful day, and we look forward to seeing you soon!
