Ratings based on 983 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Hotel Manager, Hotel Management
Dear Maria,Thank you for staying with us. We hope you enjoyed your stay and that we met all of your expectations, as evidenced by the four-star review you've given us. Please let us know if there's anything we can do to make your next visit even better. We pride ourselves on providing excellent service and want to keep our guests happy!Sincerely, Hotel Manager
by A verified traveler
Posted 20 Nov 2024
Pleasant stay
Comment from Hotel Management
21 Nov 2024 by Hotel Manager, Hotel Management
Dear Simon,Thank you for your review! We're happy to hear that you had a pleasant stay. We appreciate your feedback and look forward to welcoming you back in the future for an even better experience. If there's anything specific you'd like to see improved, please don't hesitate to let us know!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Nov 2024
Very clean, friendly staff, comfortable room. Not enough parking spaces to accommodate number of occupied rooms.
Comment from Hotel Management
14 Nov 2024 by Hotel Manager, Hotel Management
Dear Ben,Thank you for your feedback! We're delighted to hear that you enjoyed the cleanliness, friendly staff, and comfort of your room. We apologize for the inconvenience with parking, and we appreciate you bringing it to our attention. We'll look into ways to improve parking options to better accommodate our guests. We hope to welcome you back soon for an even more seamless stay!Sincerely, Hotel Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Hotel Manager, Hotel Management
Dear Mark Todd,We truly appreciate your fantastic 5-star review! Knowing that we made your stay memorable brings us immense joy. Your compliments inspire our team to continue providing the highest quality of service. We can’t wait for your next visit to create more remarkable moments!Sincerely, Hotel Manager
by A verified traveler
Posted 19 Oct 2024
This was a lovely hotel, the staff were friendly and helpful. Would definitely recommend.
Comment from Hotel Management
21 Oct 2024 by Hotel Manager, Hotel Management
Dear Angela,Thank you for your kind words! We’re delighted to hear that you had a lovely stay and found our staff friendly and helpful. Your recommendation means a lot to us! We look forward to welcoming you back in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Oct 2024
Not enough pillows. We needed 2 more.
Comment from Hotel Management
16 Oct 2024 by Hotel Manager, Hotel Management
Dear Leo,Thank you for your review! We’re glad you enjoyed your stay overall. We apologize for the inconvenience regarding the pillows, we understand how important comfort is for a good night’s sleep. Please know that our team is always available to provide extra pillows upon request. Your feedback is valuable, and we’ll ensure to improve in this area. We hope to welcome you back soon for a more comfortable experience!Sincerely, Hotel Manager
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Hotel Manager, Hotel Management
Dear Eveline,Thank you for your wonderful rating of 4/5! We’re delighted to know that you had a great experience with us. Your feedback is important, and we would love to hear about what you enjoyed and any suggestions you might have for improvement. We aim to make your next visit even more enjoyable and look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Sep 2024
Great place to stay
Comment from Hotel Management
9 Sep 2024 by Hotel Manager, Hotel Management
Dear Jon,Thank you for your wonderful feedback! We’re thrilled to hear that you found our hotel to be a great place to stay. Our team works diligently to provide a comfortable and enjoyable experience for all our guests. We're glad you appreciated our amenities and service. If there's anything specific that stood out during your visit, we would love to hear about it! We look forward to welcoming you back soon for another fantastic stay!Sincerely, Hotel Manager
by A verified traveler
Posted 7 Sep 2024
Breakfast was decent had a wide variety to select from. I had diffculty into my room, had to go to front desk for assistance twice, very frustrating.
Comment from Hotel Management
9 Sep 2024 by Hotel Manager, Hotel Management
Dear Gem,Thank you for your feedback! We're glad to hear you enjoyed the variety offered at breakfast. However, we sincerely apologize for the difficulties you experienced with your room access. We understand how frustrating that can be and appreciate your patience in seeking assistance. Your comments will be shared with our team to help improve the experience for future guests. We hope to welcome you back for a more seamless stay!Sincerely, Hotel Manager
by A verified traveler
Posted 5 Sep 2024
Our room was fairly close to the lobby and faced the pool. It was very quiet all three days we were there. The breakfast was very good for a breakfast included in the stay although the area was small it did not seem to hamper the experience. The staff was helpful.
The ONLY downside was the tight parking. We will definitely stay there again.
Comment from Hotel Management
6 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us! I'm thrilled to hear that you enjoyed your stay and found your room quiet and comfortable. It’s great to know that you appreciated the breakfast offerings and the helpfulness of our staff. I understand that parking can be a challenge, and I appreciate your feedback on this matter. We are always looking for ways to improve our guest's experiences. We look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager
