Ratings based on 10 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
5.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2022
This was my 3rd trip to Jamaica, and I wanted to try something different from the expensive all inclusive resorts. After my experience here, I won't be booking resorts again. Getting a whole lot more bang for your buck with the villa booking. The property manager, Mr Davy, was very kind and attentive from the moment I landed, and stayed in touch even after I landed back home to make sure I made it back to my destination safely. He's always a quick whatsapp message or a phone call away if you need anything. The area is very quiet, and the villa was spotless. Highly recommend!
Comment from Hotel Management
17 Jan 2023 by Management, Hotel Management
Thank you for your kind words about our property and our property manager, Mr Davy. We are thrilled to hear that you enjoyed your stay and that you felt you got more bang for your buck with our villa booking than you would have at an all-inclusive resort. We are glad that Mr Davy was able to make your experience a great one and that he was always available to assist you with whatever you needed. We appreciate your recommendation and look forward to welcoming you back for your next trip to Jamaica.
by A verified traveler
Posted 16 Aug 2022
This booking was a scam, Lost so much money and no answer.
by A verified traveler
Posted 12 Aug 2022
Expedia didn't not help to ensure my booking was complete. The host received and read my direct communications yet no response. Never answered telephone calls. Left stranded asc0lacecwascdbl booked and occupied on arrival. Need my money back from expedia . Caused me great inconvenience and additional expenses.
by A verified traveler
Posted 4 Jan 2021
This property is kept up and quiet. Amenities include a pool and a gym. There is also a supermarket at the entrance of the property. Better than a hotel. Accommodation was comfortable, Clean and quiet. Good location to connect with major attractions. Jackie the hostess, is very kind and warm. I enjoyed my stay and highly recommend. Staying in these villas allows for privacy and flexibility.
Comment from Hotel Management
17 Jan 2023 by Management, Hotel Management
Thank you for your positive review. We are glad to hear that you enjoyed your stay and found the property to be well-maintained and quiet. We are also happy that you found our amenities, such as the pool and gym, to be convenient and that the location was great for connecting to major attractions. We appreciate your kind words about Jackie, and we are glad to hear that you felt comfortable and had privacy and flexibility during your stay. We hope to have the pleasure of welcoming you back in the future.
by A verified traveler from Dania Beach
Posted 12 Feb 2019
I think ten years from now we are going to look back on this trip the way I often randomly reflect on trips taken in the past. Casa Princess is a very nice villa and the one thing is missing at this villa is a BBQ Grill. I shared that idea with the owners.
Comment from Hotel Management
13 Feb 2019 by -Manager, Hotel Management
Glad we could be an intricate part of your fond memories. I personally have some very good lingering memories of family vacations in Ocho Rios.
by A verified traveler from Orlando, FL
Posted 27 Jan 2019
This will be my new home away from home when I need a break from Florida.
Comment from Hotel Management
31 Jan 2019 by -Management, Hotel Management
Clavel, thank you for making Coolshade your second home.
Recommended
for Everyoneby A verified traveler from Trinidad
GOOD STAY AT THIS LUXURY VILLA
Posted 20 Apr 2018The villa was clean and well stages like a model home. The manage Lorraine was very professional and helped us to plan our excursions. This community "Richmond" is like no other in Ocho Rios. We looked into buying one of these villas and was chocked to learn they go for over 300k USD. This is a very clean, peaceful and safe way to see Ocho Rios. We will be back!
Comment from Hotel Management
26 Apr 2018 by Management, Hotel Management
Thanks for the review.
Recommended
for Everyoneby A verified traveler from Norway
View of the Ocean
Posted 31 Mar 2018We stayed on the front porch on overlooked the was a sight to wake up to. The place was tranquil. just an FYI, attractions in the city are not huddled close together so you should rent a car it you want to see everything. This villa is a short drive out of city center. Staying at this villa was the best decision of our trip. Staff was very helpful as well. We may never go back to Ochi Rios in our lifetime but we have great memories. Lorraine the manager was also a darling and made the experience very special.
Comment from Hotel Management
3 Apr 2018 by -Management, Hotel Management
Thanks on the behalf of Lorraine and the team! It was a pleasure having you here and we hope to see you again soon!
Recommended
for Everyoneby A verified traveler from North Carolina
Deal for my Dollars
Posted 16 Feb 2018We pulled up the the gate and we were impressed (my wife and I). The grounds were very well kept and nice to use wedding photo backdrop. The staff are very friendly and sincere. This photos online made the villa and grounds looked like paradise and it was just that!! The pool area was so relaxing the gym gives a outside/inside feel that allows for a natural burn of all the good food we had in the town! The amenities on the property are clean and well maintained!!
Comment from Hotel Management
6 Mar 2018 by Management, Hotel Management
Hi Rohan & Michel, thank you for the review. We are looking forward to hosting you again in the near future.
Recommended
for Everyoneby A verified traveler from Trinidad
2nd HOME AWAY FROM HOME.
Posted 28 Nov 2017
Pros: It was not a hotel it was a villa and we liked the space and the home away from home vibe.
Very spacious and well decorated. Awesome service from the staff who helped us to arrange airport transfer, thanks Lorraine. The pool and other facilities made it worth every dollar. The kids and wife really enjoyed the vacation. Thanks Kevin...
Comment from Hotel Management
28 Nov 2017 by Management, Hotel Management
Tim, thank you for the review.
