Ratings based on 973 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
The stay was fine. However the room had a strange whistling sound coming from the air vent. Even with the A/C off. It seemed to disappear around midnight and returned in the morning. The room smelt a bit dusty but was clean. The only other let down was breakfast. Going down at 9am was a bit of a mistake. They were out of hash brown, sausages, scrambled eggs and then beans. They were restocked but at all different times and as it was a busy time everything became out of sync and we ended up getting separate plates with individual items on them as the food was being replenished at different times. However, the staff were friendly and trying their best. I would stay here again as it’s was cheap and cheerful and was exactly where I needed to be.
Comment from Hotel Management
5 Nov 2024 by Emi - Night Manager, Hotel Management
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Emi - Night Manager, Hotel Management
Thank you for taking the time to tell us about your experience.
by A verified traveler
Posted 24 Oct 2024
I love this Holiday inn because it was easy to park and a very safe and quiet place to go to.
One thing I didn't like was my mum's bedroom at one night when I switched on the heating up to 26 degrees to warm up her room to sleep. Then next night the heating seemed to be not working and my mum caught a cold afterward.
Comment from Hotel Management
28 Oct 2024 by Emi - Night Manager, Hotel Management
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
by A verified traveler from St.Albert
Posted 24 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Emi - Night Manager, Hotel Management
Thank you for taking the time to tell us about your experience.
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Peter, Hotel Management
Thank you for review.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Peter, Hotel Management
good evening Stephanie, thank you for taking time to review your stay with us.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Peter, Hotel Management
thank you for your review
by A verified traveler
Posted 27 Sep 2024
A perfectly average hotel, nothing particularly special, nothing particularly bad. Handy for supermarket, fast food and motorway. This obviously brings traffic noise, uninspiring surroundings.
Comment from Hotel Management
30 Sep 2024 by Peter, Hotel Management
Good Morning Julia, Thank you for taking time to review your stay with us.
by A verified traveler
Posted 23 Sep 2024
Breakfast was chaotic, no hot food left, had to wait 20 minutes while they cooked more.
Comment from Hotel Management
25 Sep 2024 by Peter, Hotel Management
Good Evening Barry Thank you for your review of your stay.
by A verified traveler
Posted 21 Sep 2024
Stayed her a few times so it's convenient very good stay as always thank you
Comment from Hotel Management
25 Sep 2024 by Peter, Hotel Management
Good Evening Susan Thank you for your review of your stay.
