Ratings based on 492 Verified Reviews

4.7 out of 5
84% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Nice hotel. Excellent Italian restaurant on site. Close to old town.
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Very clean and staff friendly
5 out of 5
by A verified traveler

Posted 12 Oct 2024
Fabulous stay. Gorgeous hotel, clean room, fantastic service.
Comment from Hotel Management
12 Oct 2024 by Hotel Bellotto Team, Hotel Management
Dear Karina,We are happy that you have enjoyed your stay. Thank you for your opinion and high rate. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you.Kind regards,
5 out of 5
by A verified traveler

Posted 9 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Hotel Bellotto Team, Hotel Management
Dear Lisa,We are happy that you have enjoyed your stay. Thank you for your opinion. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you.
5 out of 5
by A verified traveler

Posted 7 Oct 2024
Lovely place
Comment from Hotel Management
9 Oct 2024 by Hotel Bellotto Team, Hotel Management
Dear Tamara,We are happy that you have enjoyed your stay. Thank you for your opinion and high rate. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you.
5 out of 5
by A verified traveler

Posted 5 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Hotel Bellotto Team , Hotel Management
Dear Keith, thank you very much for your high score. We are delighted to hear that you enjoyed every aspect of your stay in the hotel. We hope you will visit us next time you are in Warsaw. Kind regards,
3 out of 5
by A verified traveler

Posted 26 Sep 2024
We’ve stayed overnight in a classic room. It was really small and did not look like the one in the picture. The bathroom was dysfunctional: there was one towel rod which would accommodate couple of towels at the most and no extra hooks. Where you supposed to hand your bathrobe when you are taking the shower? The sink was clogged and the toilet paper holder was wobbly, ready to fall off. In this class of hotel these issues should not exist. We were unable to have dinner at hotel restaurant because of kitchen’s equipment malfunction. The reception staff were very professional and friendly. This was the only good thing about our stay.
Comment from Hotel Management
7 Oct 2024 by Hotel Bellotto Team, Hotel Management
Thank you very much for sharing your opinion. We are glad that our reception service met your expectations. We will share your feedback with the respected department regarding the bathroom and restaurant. We have forwarded your comments to the appropriate departments so that we can continually work on improving the quality of the services provided. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you. Kindest regards,
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Near all the major attractions, super clean, incredible staff, easy to find and safe!
Comment from Hotel Management
7 Oct 2024 by Hotel Bellotto Team, Hotel Management
Dear Ahmed, Thank you very much for such a high score and your kind words. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you. Kind regards,
5 out of 5
by A verified traveler

Posted 8 Sep 2024
Comment from Hotel Management
8 Sep 2024 by Hotel Bellotto Team, Hotel Management
Thank you very much for positive review. We are happy to know that we have met your expectations. We are looking forward to your next visit.
3 out of 5
by A verified traveler

Posted 7 Aug 2024
The location is very good but hotel don’t even have an elevator. This morning when I came downstairs 2 people were staying by the front desk, they looked at me and didn’t even say “hi” or “good morning”. They definitely need improve a customer service.
Comment from Hotel Management
7 Aug 2024 by Hotel Bellotto Team, Hotel Management
Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay.Our historic building has one wing without an elevator as stated in the information when booking, but we always help with luggage.We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you. Kindest regards,