Ratings based on 14 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2022 on Hotels
Comment from Hotel Management
7 Oct 2022 by swan houseboats, Hotel Management
thankyou for your valuable feedback....
by A verified traveler from Chandigarh
Posted 28 Jul 2019
Experience at the houseboat was great to the satisfacion.
Comment from Hotel Management
30 Jul 2019 by swan houseboats, Hotel Management
Thank-you so much for your valuable feedback. We look forward to serve you again in future.
by A verified traveler
Srinagar - Magical City, Magical People
Posted 13 Jan 2019 on HotelsEverything was Perfect !!
Shaban, the Houseboat Capitain, went well over the limits trying to please us in every aspect.
The Kashmiri People are extremely nice, everybody always trying to offer their help.
Srinagar as a City is unbelievably beautiful. It certainly deserves a longer vacation then the three days we had. Hopefully we’ll have another opportunity to come back and further explore this magical city...
Thanks Shaban and the staff of Swan G. of Houseboats !!!
Comment from Hotel Management
15 Jan 2019 by swan houseboats, Hotel Management
Thank-you so much Sir for your valuable feedback. We look forward to serve you again in future.
Recommended
for Everyoneby A verified traveler from Hyderabad
Great Houseboat Stay in Paradise on Earth
Posted 18 Oct 2018First I was so worried about the negative reviews, but once I reached there to stay in Swan Houseboat that realized all the negativity comes to an end. Their Staff and services of Houseboat are very nice. Especially the room they have provided me was amazing.. I personally recommend the all to stay once during your Kashmir Tour...
Comment from Hotel Management
3 Nov 2018 by Swan Houseboats, Hotel Management
Thank-you so much Sir for your valuable feedback. We look forward to serve you again in future.
by A verified traveler
Not so good
Posted 26 Sep 2018 on HotelsThe owners keep trying to tack on additional costs on anything. You have to negotiate every price. They force you to have dinner there by already making it before you agree to it. They are not clean, and do not come with essentials such as toilet paper and shampoo. You can ask for towels though.
Comment from Hotel Management
15 Jan 2019 by swan houseboats, Hotel Management
Thank-you so much Sir for your valuable review.We truly value the opinions of our customers and we apologize that we did not meet your expectations. We assure you that we will try to make improvement wherever necessary and provide you with better experience during your next stay. We look forward to serve you again in future.
Recommended
for Everyoneby A verified traveler from New Delhi
MY BEST HOLIDAY AT THE SWAN
Posted 22 Sep 2018I stayed on SWAN GROUP OF HOUSEBOATS and I really enjoyed my holiday as the houseboat is very well maintained with all the modern facilities and the food is delicious . They also arranged my AIRPORT PUCKUP up at a very good price. WIFI is free and very good speed. They also arranged a beautiful SHIKARA RIDE on Dal Lake and I also enjoyed it.Thanks to the management. I will come back with my family..
Comment from Hotel Management
22 Sep 2018 by Swan Houseboats, Hotel Management
Thank-you so much Sir for your valuable feedback. We look forward to serve you again in future.
by A verified traveler from New delhi india
Posted 8 Sep 2018
Good place good staff very good food love to visit again
Comment from Hotel Management
12 Sep 2018 by Swan Houseboats, Hotel Management
Thank-you so much Sir for your valuable review. We look forward to serve you again in future.
Recommended
for Getaway With Friendsby A verified traveler
Pathethic/Horrible Experience
Posted 21 Jan 2018 on HotelsIt was a horrible experience from starting to end. We end up leaving hotel after 4 hours instead of 4 hours. Will never ever recommend to stayin houseboat until you see the houseboat from inside. Heater in room was costing 800 rs for 8 hours which is after booking deluxe room. You will be left stranded in houseboat everytime you wanted to goto road -you end up paying money.. complete disaster!!!
Comment from Hotel Management
7 Feb 2018 by aqib, Hotel Management
sorry sir.
Recommended
for Everyoneby Molli from Mumbai
Food in these houseboats is very expensive.
Posted 6 Jun 2014
Pros: Staff is good
Cons: Food price has to be brought down ,then only people can sit ,eat n relax in the houseboat or else everybody will go out and eat panipuri,bhel
Location: It is in very crowded area.Most of the houseboats are in these crowded area.
Food in these houseboats is very expensive.Infact we ahve travelled a lot to many places in india and found that tourism in Srinagar and gulmarg is very expensive.
Comment from Hotel Management
6 Jan 2018 by swan, Hotel Management
Thank you so much.
by A verified traveler
Posted 20 Aug 2013 on Hotels
Comment from Hotel Management
12 Sep 2018 by Swan Houseboats, Hotel Management
Thank-you so much Sir for your valuable review. We look forward to serve you again in future.
