Ratings based on 11 Verified Reviews
3.4 Room cleanliness
3.1 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2019 on Hotels
Comment from Hotel Management
9 Jan 2019 by Marifan Gul, Hotel Management
Thank you for staying with us and providing us your valuable feedback. We value your patronage and look forward to the pleasure of welcoming you to RK Sarovar Portico, where we will make every effort to ensure you have a pleasant and a memorable stay
by A verified traveler
Superb location. Friendly staff. Nice breakfast
Posted 9 Nov 2018 on HotelsComment from Hotel Management
14 Nov 2018 by Marifan Gul, Hotel Management
Thank you for staying with us and providing us your valuable feedback. We value your patronage and look forward to the pleasure of welcoming you to RK Sarovar Portico, where we will make every effort to ensure you have a pleasant and a memorable stay
by A verified traveler
Posted 22 Mar 2017
Not stratified . Rude employees. Electricity going out every night
Comment from Hotel Management
14 Nov 2018 by Marifan Gul, Hotel Management
We sincerely regret that your stay at our hotel was not not up to your expectation. We may request to please provide us one more chance to serve you and we assure you the best of services and utmost care. We hope you will provide us one more opportunity to create a better experience for you.
by Sudesh from Durban
Comfy and clean hotel
Posted 2 Apr 2016 on HotelsHotel is well organised from check in to check out. Well mantained, rooms are clean and comfy. Bathrooms are modern and most importantly clean. Decent speed wifi in room. Good and promt service from house keeping. Only downside for me was breakfast. More variety should be added to buffet.
Comment from Hotel Management
14 Nov 2018 by Marifan Gul, Hotel Management
Thank you for staying with us and providing us your valuable feedback. We value your patronage and look forward to the pleasure of welcoming you to RK Sarovar Portico, where we will make every effort to ensure you have a pleasant and a memorable stay . We have taken your feedback in a positive and will try to implement that changes you suggested.
by Ashok from Bangkok
Cozy hotel at excellent location
Posted 10 Nov 2015 on HotelsThis place is in the heart of the city adjacent to the UN office. The entrance pathway to the hotel is quite steep and may be discomforting for elder people to walk upto the main hall.
Otherwise the hotel is very safe to stay and great place to explore city from. Downtown, Jehlum bank and Dal lake are all within 2Km radius.
Comment from Hotel Management
14 Nov 2018 by Marifan Gul, Hotel Management
Thank you for staying with us and providing us your valuable feedback. We value your patronage and look forward to the pleasure of welcoming you to RK Sarovar Portico, where we will make every effort to ensure you have a pleasant and a memorable stay.
by A verified traveler
Posted 27 May 2015 on Hotels
by Manoj from Delhi
OK OK. So So.
Posted 10 Feb 2015 on HotelsHad to call 5 times for warm water in shower.
Comment from Hotel Management
14 Nov 2018 by Marifan Gul, Hotel Management
We sincerely regret that your stay at our hotel was just average. We may request to please provide us one more chance to serve you and we assure you the best of services and utmost care. We hope you will provide us one more opportunity to create a better experience for you.
by A verified traveler
not correct the Hotelgroupe
Posted 20 Oct 2014i am not stay in the Hotel send my to Hotel fahr se way
Comment from Hotel Management
14 Nov 2018 by Marifan Gul, Hotel Management
We sincerely regret that your stay at our hotel was not not up to your expectation. We may request to please provide us one more chance to serve you and we assure you the best of services and utmost care. We hope you will provide us one more opportunity to create a better experience for you.
by A verified traveler
Comfy beds, “Great location”, Ordinary Breakfast
Posted 15 Nov 2013 on HotelsVery nice stay, the shower is working great, a good place for a stay one day before catching flight
Comment from Hotel Management
14 Nov 2018 by Marifan Gul, Hotel Management
Thank you for staying with us and providing us your valuable feedback. We value your patronage and look forward to the pleasure of welcoming you to RK Sarovar Portico, where we will make every effort to ensure you have a pleasant and a memorable stay.
by Sue from Oxford, UK
'Boutique' misapplied
Posted 4 Apr 2013
Pros: The roof terrace
Cons: The food, the number of steps up to the hotel, noise from the mosque in front and poor maintenance
Location: Good, sheltered by trees, 10-15 minute walk to the tourist area of the lake.
The hotel was very poor value for the money. Although my room was adequate, maintenance was badly needed which was the case throughout the hotel. Major works were in progress but the standard of work was very poor and there was no rebate in the price for the disruption caused....for example, I had booked the hotel because I wanted to relax and swim but the pool was out of service, reception was a cubbyhole.
Worst of all was the food, most dishes were 'off' the menu. The dish I was able to order was reheated under a grill. There was a dull and expensive buffet. Breakfast was a selection of different Indian breads, a little fruit, pickle and dahl. Eggs could be requested but this was not clear.
I feel that the hotel is resting on the patronage of UN soldiers and related personnel from the base next door. It is far below the standard of a hotel of this price in India.
Comment from Hotel Management
14 Nov 2018 by Marifan Gul, Hotel Management
We sincerely regret that your stay at our hotel was not not up to your expectation. We may request to please provide us one more chance to serve you and we assure you the best of services and utmost care. We hope you will provide us one more opportunity to create a better experience for you.
